Outlet Sales Leader

Restoration HardwareClearwater, FL
Onsite

About The Position

RH Outlets are integral to the company's integrated ecosystem, providing an elevated experience that redefines luxury value in home furnishings. With over 40 locations in North America and Europe, these Outlets offer beautifully crafted pieces, including discontinued, returned, and slightly imperfect items, focusing on quality, design, and value. They serve to extend the life of designs, connect the brand to a wider audience, and embody the belief that great design should be both inspiring and accessible. RH is seeking an Outlet Sales Leader to manage a high-energy, results-driven sales team, aiming to deliver exceptional experiences for both internal and external customers. This role involves collaborating with cross-functional teams to drive sales excellence, cultivate brand loyalty, and build world-class customer relationships. The ideal candidate is a passionate leader who can educate, motivate, and empower their team to surpass goals while upholding the RH brand values.

Requirements

  • 2+ years of leadership experience in retail, preferably in home furnishings
  • Demonstrated history of exceeding sales targets through exceptional leadership, strategic execution, and customer engagement
  • Proficiency with Mac operating systems, iOS devices, Microsoft Office, Google applications
  • Flexibility to work a dynamic schedule across all operational hours

Responsibilities

  • Drive sales performance by setting clear goals, monitoring key performance indicators, and implementing strategies to exceed revenue and margin targets
  • Ensure all Team Members are trained in product knowledge, selling techniques, and company policies to deliver an extraordinary customer experience
  • Implement ticketing, price changes, and scheduled markdowns in alignment with company standards and timelines
  • Build and maintain client outreach lists to foster relationships and drive repeat business
  • Maintain elevated brand standards in all aspects of merchandise presentation, store appearance, and customer interactions
  • Partner with cross-functional teams to ensure seamless coordination of sales, operations, and customer service initiatives
  • Uphold operational excellence by ensuring compliance with safety, inventory, and visual merchandising standards

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

No Education Listed

Number of Employees

11-50 employees

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