Outlet Sales Associate - Seasonal

Orvis•Lancaster, PA

41d

About The Position

At Orvis, our Sales Associates are front line Retail Guides-inspiring, outfitting, and guiding customers on their outdoor adventures. We are Seeking a dynamic Retail Guide who appreciates the outdoor lifestyle and enjoys outfitting customers for great adventures. This position is a seasonal and part time employee working up to 10 hours per week. Working alongside the Store Manager and Lead Retail Guide, you will: Create a store atmosphere that is welcoming and inclusive Serve as a brand ambassador and lead by example in a fast-paced retail environment Demonstrate our core values of surprising and delighting our customer, taking pride in our product, and protecting what we love

Requirements

Friendly and inviting personality, ability to build relationships, demonstrate care for customers and co-workers, and create a fun and energetic store vibe
Delivery of world-class customer service through empathy, critical thinking and customer centricity
Ability to develop in-depth knowledge of Orvis products and services, engage customers and to suggest product in an authentic and helpful manner
Entrepreneurial spirit and the ability to leverage assets across Orvis' omnichannel retail platform
Current computer skills and the ability to learn and apply business programs
Ability to handle ambiguity, use sound judgement, and solve problems for customers
Ability to reach, move, and handle merchandise in high and low areas, lift up to 30 pounds, and the stamina to execute floor sets
Maintain a safe, clean and orderly workspace by following all safety policies and procedures

Nice To Haves

Creativity and visual merchandising skills are a plus

Responsibilities

Create a store atmosphere that is welcoming and inclusive
Serve as a brand ambassador and lead by example in a fast-paced retail environment
Demonstrate our core values of surprising and delighting our customer, taking pride in our product, and protecting what we love
Delivery of world-class customer service through empathy, critical thinking and customer centricity
Ability to develop in-depth knowledge of Orvis products and services, engage customers and to suggest product in an authentic and helpful manner
Entrepreneurial spirit and the ability to leverage assets across Orvis' omnichannel retail platform
Utilizing time between customers to enhance store presentation through merchandising, maintaining standards, and restocking
Maintain a safe, clean and orderly workspace by following all safety policies and procedures