Outdoor Recreation - Operations Office Assistant

Wheel Fun Rentals • Ventura, CA

456d • $41,600 - $41,600

About The Position

The Outdoor Recreation - Operations Office Assistant role is designed to support the company's objectives by enhancing customer experience, improving rental revenue, and controlling costs. This position combines administrative tasks in a corporate office with field support at rental outlets, requiring strong organizational skills and a willingness to work outdoors. The ideal candidate is looking for growth opportunities and is expected to commit to a minimum of two years in this role.

Requirements

• Minimum 1 year of Supervisor/Management experience.
• Strong written and verbal communication skills.
• Experience with Microsoft Office for at least 1 year.
• Ability to use and implement new technology for improvements.
• Strong organizational skills and ability to create and follow new systems.
• High attention to detail and follow-up capabilities.
• Strong work ethic and a proactive attitude.
• Initiative and decision-making skills.
• Physically capable of moving around WFR products.

Nice To Haves

• Experience in staff training for at least 1 year.
• Mechanical inclination, though no formal mechanical experience is necessary.

Responsibilities

• Support operations by traveling to various locations during the season and occasionally in the off-season.
• Perform location inspections to ensure compliance with WFR Quality Assurance Standards.
• Maintain customer service and fleet maintenance protocols, including learning about fleet maintenance.
• Oversee cash deposits and investigate discrepancies with location managers.
• Organize location developments and consult with the Operations Manager as needed.
• Conduct regular safety audits to ensure compliance with safety protocols.
• Ensure accuracy of website, voicemail, and signage information.
• Collaborate with the Operations Manager to implement policies and procedures.
• Assist with maintenance and facility projects as required.
• Coordinate timely procedures with managers, including parts orders and bank deposits.
• Manage asset oversight and coordinate with accounting for inventory counts.
• Post job ads and assist in the hiring process for location managers.
• Plan logistics for large groups and events at rental locations.
• Resolve customer issues through various communication channels.
• Facilitate communication between central operations and remote locations.

Benefits

• Employee discount
• Flexible schedule
• Paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Rental and Leasing Services
• Education Level: No Education Listed