Leola Outdoor Pool Desk Attendant
About The Position
The YMCA is hiring an Outdoor Pool Desk Attendant for Leola Community Pool! J oin our team as the friendly first point of contact for members and guests while helping create a safe and enjoyable pool experience this summer. Seasonal hours available from 11:30am-7:00pm daily POSITION SUMMARY: This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living and social responsibility. The Desk Attendant maintains a supportive, positive atmosphere that welcomes and respects all and responds to member and guest needs. OUR CULTURE: Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.
Requirements
- Must be at least 18 years old
- Proficient computer skills
- Must have strong communication skills in person and over the phone
- Use independent initiative and thinking
- Work well in a team setting
- Obtain Criminal background check, Child Abuse Clearance, and FBI fingerprint clearance.
Nice To Haves
- Bi-lingual English/Spanish ability is a plus
- Previous experience in service-oriented or sales environment preferred
- Ability to work calmly under all conditions
Responsibilities
- Inform customers of all aspects of the YMCA via phone or in person or be instrumental in ensuring customer gets information from correct person
- Resolve problems and concerns for members and staff in a positive and professional manner
- Ask every customer for a membership card or State ID
- Accept and accurately enter receipt information in computer
- Correctly register program participants using computer system
- Prepare and be responsible for daily cash shift closing and follow shift change procedures
- Open-Close desk area and the building depending on shift
- Follow guidelines for guest procedures
- Maintain cleanliness of desk area at all times
- Must be knowledgeable in emergency procedures in case of fire or injury
- Assist in general cleaning tasks as assigned
- Help with other tasks as assigned for the good of the YMCA
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
