Outdoor Deck Host

Midtown Athletic Clubs•Rochester, NY

7d•$16

About The Position

Greet members and guests in a friendly and professional manner Hand out towels and ensure return Monitor the pool, lawn area and tennis area to ensure a safe and enjoyable environment for guests Act as a customer service representative for the club, answering member questions and responding to any concerns Work with servers and housekeeping to ensure the pool area is clean, clutter-free, and well-maintained at all times Assist Lifeguards when emergency action plan is activated (Call 911 if necessary) Manage Pool, Lawn & Tennis Deck lost & found Enforce Pool, Lawn & Tennis Deck Etiquette and Youth Area Code Ensure courts are swept and tidy. Stock towels and keep tennis viewing areas neat and clean. Maintain swept and clean walkways throughout the tennis area. Manage light maintenance on the courts and surrounding areas (landscaping, removal of bad material, windscreen repairs, etc.). Communicate with hospitality desk on court conditions. Recover court time by preparing courts following inclement weather. Greet players arriving for programming and help coaches prepare and maintain equipment. Report any maintenance or safety issues to the Aquatics Manager Other duties as assigned by the Aquatics Manger Pay rate is minimum wage, $16.00. REQUIREMENTS High school diploma or equivalent Excellent customer service behavior Ability to work effectively with parents and children Strong communication and interpersonal skills Ability to work in a fast-paced environment Positive, upbeat, glass-half-full attitude Passionate about helping others Team player Must be able to work weekends and holidays Lifeguard certification preferred but not required This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. MIDTOWN is an Equal Opportunity Employer. About Our Company We work at Midtown to inspire people to transform their lives—and we do our job well. Our members stay longer than any other major athletic club chain in North America because we are committed to providing resort-like environments, personal attention, and strong communities at every one of our clubs. We believe all three of those pillars start with attracting and growing rock star talent at every level of our organization. Who We Want We’re looking for people that share our core values: kind individuals who want to win together, see things as the glass half full, are passionate about helping others, and strive to always be better than yesterday. Associate Benefits Members of the Midtown team receive: Complimentary club membership Discounts on Midtown products and services Access to hundreds of free courses for professional development Health insurance for eligible full-time associates (30+ hours a week) And more

Requirements

High school diploma or equivalent
Excellent customer service behavior
Ability to work effectively with parents and children
Strong communication and interpersonal skills
Ability to work in a fast-paced environment
Positive, upbeat, glass-half-full attitude
Passionate about helping others
Team player
Must be able to work weekends and holidays

Nice To Haves

Lifeguard certification preferred but not required

Responsibilities

Greet members and guests in a friendly and professional manner
Hand out towels and ensure return
Monitor the pool, lawn area and tennis area to ensure a safe and enjoyable environment for guests
Act as a customer service representative for the club, answering member questions and responding to any concerns
Work with servers and housekeeping to ensure the pool area is clean, clutter-free, and well-maintained at all times
Assist Lifeguards when emergency action plan is activated (Call 911 if necessary)
Manage Pool, Lawn & Tennis Deck lost & found
Enforce Pool, Lawn & Tennis Deck Etiquette and Youth Area Code
Ensure courts are swept and tidy.
Stock towels and keep tennis viewing areas neat and clean.
Maintain swept and clean walkways throughout the tennis area.
Manage light maintenance on the courts and surrounding areas (landscaping, removal of bad material, windscreen repairs, etc.).
Communicate with hospitality desk on court conditions.
Recover court time by preparing courts following inclement weather.
Greet players arriving for programming and help coaches prepare and maintain equipment.
Report any maintenance or safety issues to the Aquatics Manager
Other duties as assigned by the Aquatics Manger