Outdoor Activities Supervisor

U S National Whitewater Center•Charlotte, NC

3d•Onsite

About The Position

The Outdoor Activities Supervisor at the Whitewater Center (Whitewater) assists in leading the team of front-line staff responsible for assisting and guiding guests through the Whitewater Center’s land-based activities. The ability to train and coach staff is critical to the success of this role, as is effective problem solving and strategic thinking. The Outdoor Activities Supervisor is an on-site, full-time, benefits eligible position that reports to the Land Operations Manager.

Requirements

Strong understanding of operational systems for low/high challenge courses and climbing walls.
Strong leadership and public speaking skills.
Ability to effectively supervise a team.
Self-motivated, adaptable, and focused on the guest experience.
Current First Aid and CPR certification.
Flexibility to work evenings, weekends, holidays, and during other Whitewater events as needed.

Nice To Haves

A degree in Commercial Recreation, Outdoor Education, or related field.

Responsibilities

Responsible for daily operations of all Land activities alongside other Supervisors/Assistant Managers.
Manage an efficient operation, demonstrate fiscal awareness, and continuously ensure the proper execution of tasks and utilization of resources.
Ensure that the team maintains high safety standards and provides for excellent guest experience.
Involvement in basic maintenance and inspections of all activity equipment and structures.
Maintain up-to-date skill sets and abilities in all Land areas and provide field support as necessary.
Other duties as assigned.