Outcomes Associate Neurosciences

Baystate Health•Springfield, MA

12d•$23 - $31

About The Position

Summary: The Outcomes Associate has knowledge and skills in computers, database management, research data collection, and presentation. Must possess strong interpersonal skills and time management capabilities. Education requirements: A bachelor's degree is preferred, and past experience is strongly considered . Adheres to system and department compliance policies and any applicable laws and regulations. The Outcomes Associate provides exceptional service to internal and external customers. Will effectively perform data abstraction and input for registries/databases and execute data management responsibilities. The incumbent will assist with data collection/management required to support research projects. Works effectively as a team member and shares workload in an equitable manner. Demonstrates an understanding and skill in the use of data management and retrieval for the Neurosciences specific program This description covers the essential functions of the position. The incumbent is expected to perform other similar and related duties as assigned.

Requirements

knowledge and skills in computers, database management, research data collection, and presentation
strong interpersonal skills and time management capabilities
Adheres to system and department compliance policies and any applicable laws and regulations
Associates Degree
Two years in Health Care
Speaks clearly
Computer
Telephone
Data Entry
Medical Terminology

Nice To Haves

A bachelor's degree is preferred, and past experience is strongly considered
Strong experience in Customer Service as well as related experience.

Responsibilities

Coordinates all aspects of data maintenance for the quality outcomes office and assigned projects
Monitors the collection of all assigned variables in an accurate and timely manne
Collate variables into a clearly presentable format for review.
Formats necessary data for research presentations as requested by the Neurosciences program coordinator, Outcomes RNs, Service Line Leaders, or Physician partners
Prepares data for presentation to Performance Improvement teams and selected service leaders on request.
Is knowledgeable regarding computer software and works in tandem with the System Administrator and IS to manage and troubleshoot the clinical outcomes database.
Acts as hospital liaison with state and national databank registry organizations and stays current with membership requirements
Submits specified outcome data to state and national data registries per program requirements.
Perform data abstraction and input for registries/databases and execute Neurosciences specific program data management responsibilities
Demonstrates positive interactions with patients, physicians, and staff.
Organizes records so that an audit may be conducted at any point without special effort.
Demonstrates respect for patient confidentiality and rights.
Demonstrates strong interdepartmental/intradepartmental collaboration and internal customer responsiveness
Works in tandem with Outcomes RNs to ensure completeness of data collected for internal needs as well as external submission processes.
Organizes and transmits data within HIPPA guidelines on time and in a smoothly organized fashion.
Makes data available internally.
Maintains accurate and complete patient records as required by department policies.
Assists with data collection/management required to support research projects.