Outbound Supervisor

KSI Trading Corp • Avon, IN

9h

About The Position

As a Outbound Supervisor, you will be responsible for overseeing all outbound shipping operations, ensuring timely, accurate, and cost-effective shipment of goods. This role is responsible for supervising outbound associates, maintaining shipping schedules, and coordinating with internal departments to meet customer delivery expectations.

Requirements

• School graduate or G.E.D. equivalent preferred. College coursework is desired.
• Minimum of 2 years of experience in a leadership, management, or supervisory role in a warehouse setting. Strong supervisory and leadership skills.
• Familiarity with WMS (Warehouse Management Systems), scanning equipment, and shipping software.
• Ability to lift to 50 lbs. and stand/walk for extended periods.
• Forklift certification (or ability to become certified).
• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Ability to anticipate and solve problems.
• Ability to manage multiple priorities in a fast-paced environment.
• Goal-oriented with proven record of self-motivation and achievement.
• Demonstrated teamwork skills across entire organization.
• Excellent analytical skills
• Must have excellent people management and time management skills and abilities.
• Ability to meet deadlines.

Responsibilities

• Train, mentor, and coach outbound associates; conduct performance evaluations.
• Supervise daily outbound shipping operations to ensure orders are picked, packed, and shipped accurately and on time.
• Monitor workflow, assign tasks, and ensure proper staffing levels for outbound shifts.
• Promote and ensure compliance with company policies, safety procedures, and shipping standards.
• Collaborate with Inventory, Transportation, and Customer Service teams to coordinate timely deliveries.
• Troubleshoot order issues, shipping errors, or delays, and implement corrective actions.
• Ensure proper use and maintenance of equipment, including pallet jacks, forklifts, and scanners.
• Monitor KPIs related to accuracy, on-time shipping, labor productivity, and quality control.
• Maintain documentation for shipments, including BOLs, manifests, and tracking records.
• Identify opportunities for continuous improvement in outbound operations.

Benefits

• KSI Auto Parts offers a competitive benefits package, including PTO, paid holidays, health, dental, and vision insurance, a 401(k) with company match, employer-paid life insurance up to $50,000, and supplemental insurance options. We also provide a $500 employer HSA contribution for those employees enrolled in an HSA-eligible plan. In addition, we offer a $500 employee referral bonus, and access to employee discounts through our healthcare and payroll partners.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED