Outbound Specialist (Salt Lake City, UT)

Red Stag Fulfillment•Salt Lake City, UT

2d•Onsite

About The Position

The core mission of the Outbound Specialist is to rotate between responsibilities including batching, training, and abnormal conditions. As a Red Stag Team Member, you will be continuously pursuing perfection as you cross train in multiple departments.

Requirements

Attendance and punctuality are a must. Consistently work your schedule and realize there will be mandatory seasonal attendance changes and requirements.
Must be willing to work overtime on short notice to meet clients’ goals. Sometimes in other departments.
Willingness to cross train in other departments.
Ability to work independently with minimal supervision.
Must be able to frequently lift up to 50 pounds and utilize team lift assistance for heavier items.
Must be able to walk for long periods of time throughout large facilities and/or stand in one area for long periods of time.
Excellent verbal communication skills with positive attitude and mindset.
Ability to understand processes and concepts involving the use of various pieces of technology.
Must be 18 years or older and able to pass a background check and drug screening.
Work within Red Stag Fulfillment’s mission and core values.

Nice To Haves

Basic knowledge/experience in a warehouse/manufacturer environment preferred.
Thrive in a fast-paced environment with attention to detail.
Self-motivated and goal oriented – personally and professionally.
Ability to work harmoniously and add value within a diverse team.
Be willing to learn our world-class warehouse management system.
Ability to trouble shoot problems and correct with fact-based solutions.
Skilled problem-solver; because, let’s face it, NO problem is a problem.

Responsibilities

Efficiently retrieving orders using our technology and barcode scanners according to quantity, and product accuracy.
Loading and unloading trucks by using totes, jacks, and forklifts.
Packaging parcels in order to provide a pristine unboxing experience.
Maintaining and teaching all specific client requirements which vary from client to client.
Train new team members on metric goals they must achieve.
Assisting team members in troubleshooting equipment.
Ability to identify mistakes new team members are making quickly and help them to correct those mistakes.
Identify and solve different types of Abnormal Conditions (ACs) in a timely manner.
Accurately input data into spreadsheets.
Problem solves issues dealing with Packing Solutions.
Perform root cause analyses for ACs and provide coaching and feedback to team members.
Perform detailed Quality Checks (QCs) on SKUs.
Use camera footage to decipher AC issues
Use of shipping software to batch orders together for picking.
Sort through various shipment types to ensure they are placed in the correct trays, so the assigned pickers are getting the correct work.
Maintaining flow through the batching process. Ensuring we do not bottle neck the packing stations.
Ensure accurate batch printing to avoid duplicate and missing batches.
Be aware of abnormal order flow and batch results. Communicate concerns to your lead.
Look for opportunities to batch more efficiently including bulk fulfill batching.