Outbound Sales Manager, SMB

Block

21h•$164,300 - $272,300

About The Position

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn't work together. So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we've embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale. Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We're building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same. We are looking for a Sales Manager to lead our growing team of Account Executives and drive revenue growth across individual, team, and organizational goals. As an experienced people leader with a proven sales track record, you will build and develop a high performing remote sales team that delivers exceptional results for our sellers and Square. You'll leverage data-driven insights to coach and develop your AEs while fostering a culture of high performance, ownership, and accountability.

Requirements

3 + years experience as a sales manager
3 years of documented sales success as an individual contributor exceeding target
Experience in hiring, training and ramping new Account Executives
Proven track record in collaborating across different teams with the ability to inspire change
Leadership and coaching experience and a desire to help others be their best
Expertise in creating structure around sales metrics and managing yourself and others to achieve these metrics
An understanding of how to refine decision-making and consider the downstream and upstream effects of potential decisions

Responsibilities

Create a team culture of trust, accountability, success and fun where people are encouraged to share information, constructively debate, and communicate freely
Support direct reports by participating in client and prospect meetings
Develop a sales team which includes hiring and training new account executives on sales process
Promote rigorous sales development execution and oversight, and KPI management including hourly/daily metrics, forecasting, and pipeline management
Build predictable and repeatable sales funnel processes and best practices across team
Conduct weekly pipeline review and forecast meetings with AEs
Coach direct reports regarding strategies to increase revenue and customer success
Evolve the sales strategy, process and tactics to improve performance
Use the customer voice to improve our products
Envision new ideas and approaches and take them to fruition

Benefits

Healthcare coverage (Medical, Vision and Dental insurance)
Health Savings Account and Flexible Spending Account
Retirement Plans including company match
Employee Stock Purchase Program
Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance
Paid parental and caregiving leave
Paid time off (including 12 paid holidays)
Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees)
Learning and Development resources
Paid Life insurance, AD&D, and disability benefits