Outbound Operations Supervisor

Ariat International • Haslet, TX

375d • $50,000 - $60,000

About The Position

We are seeking a highly organized and experienced Outbound Operations Supervisor to oversee the shipping operations within our distribution center. The Outbound Operations Supervisor will be responsible for managing a team of shipping personnel, ensuring timely and accurate processing of all outgoing shipments, and coordinating logistics to meet customer demands. This position plays a key role in optimizing efficiency, maintaining safety standards, and improving overall distribution performance.

Requirements

• High school diploma or equivalent; a degree in logistics, supply chain management, or a related field is a plus.
• At least 3-5 years of experience in a shipping or logistics management role, preferably in a distribution center or warehouse environment.
• Strong leadership and team management abilities.
• Proficiency with shipping software and warehouse management systems (WMS).
• Excellent organizational, time-management, and problem-solving skills.
• Solid understanding of shipping and logistics processes, including international shipping and customs procedures.
• Ability to work in a fast-paced, high-pressure environment.
• Strong communication and interpersonal skills.
• Ability to lift up to 50 pounds and stand for long periods.
• Comfortable working in a warehouse environment, including exposure to varying temperatures.

Responsibilities

• Overseeing daily shipping activities, ensuring timely processing and shipment of orders.
• Coordinating the movement of goods, ensuring accurate picking, packing, and dispatching of products.
• Managing the scheduling of shipments and delivery routes to meet customer deadlines and optimize transportation costs.
• Ensuring proper documentation (packing slips, shipping labels, customs paperwork) is prepared and accurate.
• Leading, training, and supervising a team of shipping associates, forklift operators, and other shipping staff.
• Monitoring team performance and providing coaching, feedback, and development opportunities.
• Ensuring compliance with company policies, safety regulations, and industry standards.
• Collaborating with inventory and warehouse teams to maintain accurate stock levels aligned with shipping requirements.
• Managing order prioritization to ensure timely and efficient fulfillment of customer orders.
• Tracking shipping discrepancies, damages, or returns, and resolving issues with the appropriate teams.
• Coordinating with third-party logistics providers and carriers to ensure timely and cost-effective deliveries.
• Evaluating and negotiating shipping rates and contracts with carriers to ensure competitive pricing and quality service.
• Resolving shipping delays or issues with carriers, ensuring minimal disruption to customer orders.
• Identifying areas for improvement in shipping processes and implementing strategies to increase efficiency, reduce costs, and enhance service.
• Maintaining accurate shipping records and generating reports on shipping metrics (e.g., on-time deliveries, shipment accuracy).
• Collaborating with management to analyze shipping data and implementing corrective actions as needed.
• Ensuring adherence to safety standards and regulations in the shipping area, minimizing accidents and injuries.
• Complying with all applicable shipping regulations, including international shipping, hazardous material handling, and customs documentation.

Benefits

• Medical, dental, vision, and life insurance options
• Expanded wellness and mental health benefits
• Paid time off (PTO), paid holidays, and paid volunteer days
• 401(k) with company match
• Bonus incentive plans
• Team member discount on Ariat merchandise

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Wholesale Trade Agents and Brokers
• Education Level: High school or GED