Outbound Operations Manager

Sonepar • Charlotte, NC

1d

About The Position

The Outbound Operations Manager is responsible for overseeing all outbound warehouse operations to ensure accurate, safe, and efficient order fulfillment. This role leads outbound teams, manages daily execution, drives continuous improvement, and ensures service excellence while meeting productivity, quality, and safety standards

Requirements

• Experience: 5+ years in a warehouse, logistics, or electrical distribution environment. 5 years in a supervisory role preferred.
• Working knowledge of ERP systems used for order processing, shipping transactions, and reporting.
• Experience with Lean or continuous improvement methodologies (5S, Kaizen, SOP development).
• Strong leadership and team management skills with the ability to motivate and develop people.
• Strong analytical and problem-solving capabilities.
• PIT/Forklift operation (forklift, pallet jack, reach truck, order picker, etc.)

Responsibilities

• Schedule workloads, assign tasks, and monitor performance across all outbound shifts.
• Ensure efficient material flow through picking, packing, staging, and loading areas.
• Collaborate with Inventory, Receiving, Transportation, and Sales teams to ensure seamless operations.
• Monitor outbound processes for accuracy, quality, and proper handling prior to shipment.
• Track and report productivity, order accuracy, on-time shipping performance, and error rates; identify and correct process inefficiencies.
• Lead, coach, and develop a team of warehouse associates and salaried team members.
• Train associates on safety practices, equipment operation, and outbound quality standards.
• Conduct daily start-up meetings and communicate safety expectations, performance priorities, and productivity targets.
• Foster a culture of accountability, continuous improvement, teamwork, and integrity.
• Manage scheduling, timekeeping, attendance, and performance reviews.
• Ensure all operations comply with OSHA, Sonepar safety polices, and electrical handling standards.
• Conduct routine safety audits and ensure associates consistently use required PPE.
• Coordinate with Safety and Maintenance teams on equipment inspections, incident reporting, and corrective actions.
• Maintain a clean, organized, and safe working environment.
• Ensure compliance with all company policies and regulatory requirements.

Benefits

• Healthcare plans
• Dental & vision
• Paid time off
• Paid parental leave
• 401(k) retirement savings with company match
• Professional and personal development programs
• Opportunity to become a shareholder
• Employer-paid short- and long-term disability
• Employer-paid life insurance for spouse and dependents
• Robust wellness program
• Gym reimbursement
• Employee Assistance Program (EAP)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed