Outbound Logistics Technician, Amazon Leo Outbound Logistics

Amazon•Kirkland, WA

About The Position

We are seeking a dynamic and detail-oriented Shipping/Logistics Technician to join our fast-paced warehouse environment. In this role, you will be responsible for working with a team of technicians and engineers to organize domestic satellite shipments, coordinating outbound shipments, and ensuring optimal productivity and efficiency at Kirkland with the requirement to backup Redmond as needed. The ideal candidate will have strong leadership skills, excellent problem-solving abilities, robust communication skills, and a keen eye for process improvement to drive our team's success in meeting service level agreements and maintaining high customer satisfaction. LEO is Amazon’s low Earth orbit satellite broadband network. Its mission is to deliver fast, reliable internet to customers and communities around the world, and we’ve designed the system with the capacity, flexibility, and performance to serve a wide range of customers, from individual households to schools, hospitals, businesses, government agencies, and other organizations operating in locations without reliable connectivity. Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. Candidates must be 18 years or older with the ability to understand and adhere to all job requirements and safety guidelines.

Requirements

High School diploma or equivalent
Knowledge of ERP systems (e.g. SAP, ORACLE, Coupa) in large organizations
Experience communicating clearly and concisely with leadership, stakeholders, and cross-functional teams
Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
3+ years of supply chain experience, or Bachelor's degree
3+ years of root cause analysis and troubleshooting or problem solving experience
Experience with shipping Dangerous Goods
Standing up to 8 hours a day
Ability to work flexible shift assignments, including overtime and weekends as required, in a 24/7 operation environment

Nice To Haves

Knowledge of Lean Manufacturing
+2 years experience in an Amazon fulfillment center
Experience within the aerospace, automotive, semiconductor, or electronic manufacturing fields
Forklift certified and experience with handling equipment
Detail oriented, organized, and demonstrates a high sense of urgency

Responsibilities

Monitor and report on key performance indicators and service level agreements
Communicate important information to transportation, Launch, engineering, planners, procurement, and other related departments to resolve problems
Accurately label Dangerous Goods for domestic and international shipments
Maintain quality control and accuracy in the satellite shipping operations
Oversee and coordinate outbound processes
Ensure compliance with safety protocols and proper equipment usage
Monitor and prioritize urgent requests and high-priority tasks
Collaborate with cross-competent teams on process improvements
Ensure proper metrics tracking and record-keeping
Troubleshoot and resolve issues to maintain operational efficiency