Outbound Lead

Terex Corporation

22h•Onsite

About The Position

Join our Team in Louisville and embark on an exciting opportunity as we seek a skilled and dedicated Outbound Lead to contribute to the Louisville Business Park. At Terex we believe in fostering a vibrant and inclusive work culture where every person is empowered to thrive. We're dedicated to driving quality, innovation, embracing diversity, and creating an environment where everyone feels valued and respected. We're committed to excellence in everything we do, and we're seeking talented individuals who share our passion and values to join our team. We are seeking a skilled and detail-oriented outbound lead to oversee our outbound operations. The outbound lead will be responsible for coordinating and optimizing the shipment of products to customers, ensuring timely delivery, and maintaining high levels of customer satisfaction. Under the direction of the Outbound Supervisor. Position is responsible assisting in the management and operation of the warehouse including leading and giving direction to warehouse team members. To ensure the warehouse area is safe, clean and organized. To oversee, coordinate, and participate in the picking and shipping of customers’ orders.

Requirements

High School Diploma or GED.
Three years’ experience in warehouse environment.
Experience with WMS.
Minimum of one year experience in a lead role.
An equivalent combination of education, training and experience may be substituted (minimum three years’ experience).

Nice To Haves

Computer skills including Microsoft Windows programs (i.e. Word and Excel).
Strong leadership and team management skills, with the ability to motivate and develop a high-performing team.
Proven experience in outbound shipping management
Ability to work under pressure and meet tight deadlines in a fast-paced environment.
Excellent interpersonal and communication skills.
Strong organizational and time management skills.
Proven experience in coordinating and directing operations.
Highly efficient supervisory techniques and skills.

Responsibilities

Maintain high customer satisfaction levels while ensuring high quality.
Assist in managing the outbound team, including scheduling, training, and performance management.
Coordinate with internal departments, including warehouse, inventory, and customer service, to prioritize and fulfill outbound orders efficiently.
Ensure compliance with shipping regulations and requirements, including customs documentation, hazardous materials handling, and shipping labels.
Implement and maintain best practices for packaging, labeling, and loading/unloading procedures to prevent damage and loss during transit.
Measure and address the effectiveness of team member performance.
Control and organize order distribution and warehouse flow.
Communicate position expectations to team members.
Ensure housekeeping duties as assigned to keep the warehouse/shipping areas clean and clear of debris.
Maintain emails with a maximum of 24 hour response time during working hours.
Complete data Entry and Systems Updates.
Perform other duties as needed.