Lead with Purpose: Join Us as an Outbound Call Center/Collections Assistant Manager. Are you ready to take your career to the next level in a community-oriented environment? FORUM Credit Union is looking for a dynamic Outbound Call Center/Collections Assistant Manager to be a crucial part of our leadership team. You'll manage the daily operations of our collections department, driving performance, and fostering staff development. The Collections Assistant Manager is responsible for assisting in the daily operations of the collections department to include: staffing, scheduling, performance management and staff training/development. This position will monitor and review collection accounts and arrangements and ensure that appropriate policies and procedures are followed to maintain compliance.