Uhs-posted 4 months ago
Full-time • Entry Level
Franklin, TN
Personal and Laundry Services

Rolling Hills Hospital is hiring an Outpatient Admissions Counselor to join the Outpatient Services team. The Outpatient Admissions Counselor is responsible for the timely processing of walk-in/scheduled clinical assessment for those who have self-identified as desiring OP services at RHH. The admissions counselor is responsible for ensuring the referrals to the facility are referred to the most appropriate level of care. The admissions counselor provides appropriate crisis intervention as necessary by anticipating and responding to escalating behaviors by maintaining focused attention to patient safety.

  • Timely processing of walk-in/scheduled clinical assessments for individuals seeking outpatient services.
  • Ensuring referrals to the facility are directed to the most appropriate level of care.
  • Providing appropriate crisis intervention as necessary.
  • Anticipating and responding to escalating behaviors while maintaining patient safety.
  • Experience in health care business development/marketing environment with measurable business development results.
  • Experience in acute inpatient and outpatient psychiatric settings.
  • Strong assessment skills.
  • Excellent telephone etiquette and tact.
  • Ability to interact effectively with persons of widely diverse roles, backgrounds, cultures, and socio-economic classes.
  • Effective oral and written communication skills.
  • Basic data entry skills preferred.
  • Organizational, time management, problem solving, and crisis management skills.
  • Flexibility, creativity, and ability to manage stress.
  • Challenging and rewarding work environment.
  • Competitive Compensation & Generous Paid Time Off.
  • Excellent Medical, Dental, Vision and Prescription Drug Plans.
  • 401(K) with company match and discounted stock plan.
  • SoFi Student Loan Refinancing Program.
  • Career development opportunities within UHS and its 300+ Subsidiaries.
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