OTR Fulfillment Leader
About The Position
Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Cytiva, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life. Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies. At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. Take your next step to an altogether life-changing career. Learn about the Danaher Business System which makes everything possible. The USCAN OTR (Order to Remittance) Fulfillment Leader is responsible for leading revenue flight path (order fulfillment) management and customer backlog management across the USCAN region; responsible for Operating Company Business Unit, driving significant impact on core revenue growth. The role will ensure that revenue goals are met through efficient customer backlog execution, timely customer order fulfillment, and proactive management of supply and demand priorities. This position reports to the USCAN OTR Fulfillment Director and is part of the Supply Chain & Logistics Organization located in Marlborough, MA and will be an on-site role.
Requirements
- 5+ years of experience in commercial operations, revenue flight path management, supply chain, or fulfillment roles within a complex matrix organization.
- Knowledge of order-to-cash, supply planning processes, logistics and distribution, and how they affect order fulfillment.
- Proficiency in working with cross-functional teams, with excellent oral and written communication skills, with experience presenting to various levels of the organization.
- Experience with Oracle and BI tools such as Qlik Sense and Power BI, with the ability to not only use these tools but also analyze and interpret data to make informed business decisions.
Nice To Haves
- Working in life sciences or biotechnology industries, with a focus on managing revenue growth through effective revenue flight path management and backorder management.
- Working with Danaher Business System (DBS) fundamentals (Daily Management, Problem Solving Process, Standard Work, Transactional Process Improvement, etc).
Responsibilities
- Lead revenue flight path and customer backlog execution for responsible Operating Company Business Unit according to standard work, ensuring monthly revenue targets are achieved and sales forecast accuracy deviations are minimized, to support revenue growth and predictability.
- Collaborate with global and region’s Supply Chain, Operating Company Business Units (Modality), and Sales teams including senior leadership across to provide insights into supply risks, opportunities, and revenue flight path visibility.
- Act as a key point of support for managing supply constraints, delivery escalations, and bottleneck management (allocation) related to customer order fulfillment and revenue flight management, working cross-functionally to ensure customer satisfaction.
- Drive continuous process improvement initiatives focused on optimizing revenue flight path processes, customer backlog management processes and achieving On Time Delivery targets.
Benefits
- Cytiva, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.
- We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
