OTB Lead

Churchill Downs Incorporated•Chalmette, LA

21d

About The Position

Marshall Yards Racing & Gaming is a newly constructed facility in a high-traffic area in Calvert City, Kentucky at the intersection of I-69 and I-24. The Property will feature nearly 240 state-of-the-art historical racing machines (“HRMs”), a sports bar and a retail sportsbook, simulcast wagering, and food and beverage offerings. The Assistant General Manager will be responsible for leading the successful overall direction, administration, and coordination of all operating activities of Marshall Yards Racing & Gaming including Pre-opening activities, culture creation, staffing, compliance with all regulatory requirements, and the ongoing operations of historical racing machine operations, gaming operations, simulcast operations, sportsbook operations, and entertainment operations.JOB SUMMARY Must be proficient and able to supervise each operating department within the OTB. Carries out supervisory responsibilities in accordance with the business plan, policies, procedures and applicable laws and ordinances.

Requirements

21 years old
Must be able to obtain a 3610 and Racing License from Louisiana Racing Commission.
Knowledge of principles and processes for providing customer service. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Responsibilities

Handles all aspects of customer relations
Directs, schedules and supervises all hourly staff
Ensures on a daily basis that all equipment within the facility is in working order and arranges repair and/or preventive maintenance
Posts daily programs and results (video poker and pari-mutuels)
Ensures compliance of all operational procedures and personnel policies
Assists in executing marketing promotions at the facility
Accurately counts, balances and prepares shipments of large amounts of cash
Interfaces with facility manager promoting a harmonious relationship
Assists with facility safety and security; food safety and emergency procedures
Recruits for hourly positions and recommends hiring of qualified candidates
Trains, coaches and motivates hourly staff and recommends promotion, transfer, firing or other decisions that affect the terms and conditions of employment
Performs other related duties, as assigned.