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The position involves operational planning and implementation, focusing on budgeting for profit planning, capital investment programs, sales forecasting, and cost standards to maximize profitability. The role also emphasizes customer service and satisfaction, requiring the successful resolution of customer complaints. Continuous evaluation of the business plan, goals, and operations is essential to improve profitability and adapt to changing customer needs. Additionally, the position includes managing building, infrastructure, and facility operations to ensure asset protection, enhancement, safety, and security. The role also involves recruiting, hiring, training, coaching, and motivating hourly employees, in collaboration with the Human Resources team, while ensuring compliance with corporate policies and procedures.
