OSS Coordinator

Sedgwick-posted 1 day ago
$17 - $19/Yr
Full-time • Entry Level
Onsite • Memphis, TN
5,001-10,000 employees
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By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance OSS Coordinator Our teams connect. We collaborate in office. All candidates must be able to report to our Memphis office, 8125 Sedgwick Way Memphis TN 38125 PRIMARY PURPOSE : To provide administrative support to the claims department.

  • Reviews scanned documents for key data.
  • Researches and processes electronic mail; modifies documents to correct claim and/or responsible party.
  • Adheres to Best Practices and follows indexing protocol.
  • Maintains service level agreements and meets production goals.
  • Performs other duties as assigned.
  • Supports the organization's quality program(s).
  • High School Diploma or GED required.
  • One (1) year of general office experience or equivalent combination of education and experience required.
  • Oral and written communication skills
  • PC literate, including Microsoft Office products
  • Analytical and interpretive skills
  • Organizational skills
  • Interpersonal skills
  • Ability to work in a team environment
  • Ability to meet or exceed Performance Competencies
  • Claims experience preferred.
  • A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.
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