OSF Servicing Account Manager II

First Financial Bank • Indianapolis, IN

84d

About The Position

We do the right things, right now. We do them in a way that is relevant to our clients. Become a part of our history as it continues to be written! If you are interested and qualified for this role, we invite you to apply. Manage a portfolio of commercial lending loans, ranging between 30 to 80 loans from $25K to $35mm in loan size that include all specific product types. Collect and analyze financial statements and tax returns, commission statements and any other documents that support collateral, risk assessment, and detailed review of your loans for the Oak Street and Franchise Lines of Business. Maintain ongoing communication with all appropriate Sales, Underwriting, and Legal staff on the status of loans. Understand, analyze, and be able to communicate verbally regarding loan collateral and related contracts, including loan documents, related statements, or financials. Evaluate performance each month on assigned portfolio that loans are within compliance of the loan model and guidelines. Review and help management with audits (including Fed).

Requirements

• Requires at least 2-5 years of Servicing Department or Insurance, CPA, RIA, Franchise, Legal and banking related field.
• Proficiency in mathematical concepts, to apply to practical situations.
• Knowledge of basic accounting principles and techniques.
• Satisfactory interpersonal and communication skills.
• Proficient in Microsoft Products and various in-house software for loan administration.
• Time management skills is a must with workload.
• Must be detail-oriented and able to research to find answers to questions.
• Bachelor’s degree, or comparable business experience preferred.

Responsibilities

• Perform financial analysis as well as compliance, performance, and cash flow assessments for Oak Street Lines of Business.
• Provide analysis results and Month End reporting package to Management.
• Independently monitor and service multiple loans at a time with little supervision.
• Review UCC filings for UCC perfection to ensure collateral is protected.
• Perform Pre-Close introduction calls before loan funding explaining post close requirements and Servicing’s role throughout the life of the loan.
• Work and communicate directly with borrowers to monitor and manage their loan portfolio on an ongoing basis.
• Analyze financial statements, review collateral tracking performance, validate additional collateral support, and answer any questions borrowers may have.
• Work and communicate directly with Management and Underwriting Team on covenant requirements.
• Ensure all cash collateral accounts are sufficiently funded and reconciled daily.
• Communicate with customers to understand if cash is missing and work with customers to get loan back in compliance with legal documents.
• Review and process CCA releases per Loan Document requirements to borrowers daily.
• Utilize financial software tools to prepare, import and analyze policy level detail for various collateral.
• Reconcile to cash for assigned portfolio, as well as assist Team Members to complete Month End reconciliation.
• Complete checklist requirements for Funding, New Loan review, Amendments and Payoffs associated with Account Managers assigned portfolio.
• Responsible for creation, follow up, and updating Tracking Rules associated with Account Managers assigned portfolio.
• Perform various functions on the Online banking system, including balance reports, ACH creation and wire creation.
• Work and communicate with the Legal/Collection department to ensure defaults are cured within guidelines.
• Provide recommendations for refinances, interest only extensions, and amendments.
• Create/develop efficiencies within the Servicing Department.
• Generate and process daily bank imports into Bridge.
• Help mentor, train, and guide Account Manager I’s as needed.

Benefits

• Relevant, thoughtful benefits and programs that support every aspect of our associates' holistic wellbeing.
• Incentive eligibility for all roles except Co-Op, Intern, or Student positions.

What This Job Offers

• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees