About The Position

Assists patients, staff and physicians as needed to maintain a high level of efficiency of operations and customer service while providing quality care to a designated patient population.

Requirements

  • Completion of orthopedic technology program or other equivalent program (such as military training program).
  • AHA Basic Life Support for Healthcare Professional (AHA BLS Healthcare) - American Heart Association -REQUIRED
  • National Certification with NBCOT.

Responsibilities

  • Clinical skills
  • Demonstrates technical expertise and competency within scope of practice.
  • Fully successful in performing/assisting with all tests and procedures in assigned department.
  • Able to prepare patient for examination or procedure. Obtains complete and accurate consent for procedures/surgery. Prepares and labels biopsies in a thorough and accurate manner.
  • Accurately documents patient care per protocol.
  • Listens to patients, collects pertinent information, recognizes the urgency of the patient's problem and routes to physicians.
  • Returns phone calls according to physician instruction. May schedule patient appointments.
  • In partnership with physician, provides specific educational material and individual teaching.
  • Uses universal precautions and demonstrates knowledge of infection control policies and procedures.
  • Provides assistance to PSRs in resolving issues related to front desk responsibilities including scheduling and telephone management. Acts as a positive role model and ensures appropriate service delivery.
  • Participates in clinical projects as directed by the physician or manager.
  • Partners with physicians to continuously learn and expand clinical knowledge base.
  • Maintains current knowledge of cast techniques and braces.
  • Continuously updates skills and knowledge of Orthopedic Technician techniques to meet needs of physicians.
  • Competently supports physician during clinic hours when a medical assistant is not assigned.
  • Utilizes proper casting techniques, instructing patients in cast care and danger signs.
  • Utilizes proper aseptic techniques, equipment set-ups, patient transfers and proper patient positioning.
  • Assists with general office/patient functions: 1.) Assist with patient phone calls; 2.) Assists with surgery scheduling; 3.) Assists with ordering.
  • Department efficiency and effectiveness
  • Organizes and completes daily requirements and responsibilities.
  • Telephone Message Management - Ensures prompt and efficient return of messages according to established policy. Troubleshoots and resolves problem calls.
  • Daily Organization - Monitors patient flow, physician schedules and completes daily tasks to ensure quality and meet service standards. Follows policy and procedure for entering of OCM and utilization of IDX. Completes work within assigned hours.
  • Able to respond to changing circumstances and prioritize patient needs.
  • Responds to urgent and emergent situations in a calm and capable manner. Utilizes good judgment and problem solving ability.
  • Ensures readiness of reports and information to maximize patient visit.
  • Maintains appropriate supply levels. Cost conscious in usage.
  • Participates in and prepares for site inspections and inventories.
  • Completes department inventories per guidelines.
  • Assists in other departments as assigned to meet staffing needs.
  • Quality initiatives
  • Completes Quality Assurance (QA) assignments and ensures overall department compliance with requirements. QA scores: 96- 100% = Great; 90-95% = Good; 90% and below = Needs Improvement.
  • Skills competencies
  • Successfully completes Skills Competencies with a score of 90% or greater in each section = Great.
  • Successfully completes Skills Competencies with a score of 90% or greater on all but one section. Passed on retesting = Good.
  • Unsuccessful in passing more than one section of Skills Competency Testing and/or failed to pass testing on second attempt = Needs Improvement.
  • Technical skills
  • Demonstrates knowledge of equipment and Information Systems applications.
  • Able to activate emergency procedure per protocol - code, fire, etc.
  • Documents patient care events in a thorough and accurate manner. Manages and completes AEHR tasks per prescribed time lines.
  • Support and knowledge of new applications and policies: AEHR, Abbreviations, etc.
  • Demonstrate typing skills proficiency by: Using a keyboard, required to type proficiently and accurately; Have the ability to type a minimum of 30 words per minute with 0-2 errors; Have the ability to proof work.
  • Knowledge of scheduling requirements and support of front desk responsibilities.
  • Able to operate and maintain department equipment.

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What This Job Offers

Job Type

Part-time

Career Level

Entry Level

Industry

Insurance Carriers and Related Activities

Education Level

No Education Listed

Number of Employees

251-500 employees

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