Orthopedic Patient Care Coordinator- LH Orthopedics Annapolis

Luminis HealthAnnapolis, MD
7d$18 - $23Onsite

About The Position

Orthopedic Patient Care Coordinators perform a variety of administrative and clinical tasks to help provide care to patients, support providers, and keep clinic operations running smoothly.

Requirements

  • High School Diploma
  • Must be able to demonstrate basic personal computer skills
  • One year of clerical/billing experience in a medical office setting. Medical records experience strongly preferred.
  • Must have excellent communication skills.

Responsibilities

  • Proficient and correct use of all facets of medical practice software to ensure the integrity of patient database information.
  • Participates in department clinical outcome projects as well as process improvement initiatives of care management.
  • Implements and coordinates patient care needs to facilitate the plan of care.
  • Demonstrates commitment to work partners to help each other reach mutual goals and learn from each other. Demonstrates actions and behaviors that consistently promote trust, respect, and a positive attitude and promote team morale.
  • Assist physician with special projects and administrative responsibilities as necessary such as organizing meetings, depositions and lectures.
  • Responsible for the assessment and coordination of patient care for the achievement of patient outcomes.
  • Consistently verifies patient appointments, insurances and in office procedure authorizations. Consistently edits and mails various letters to patients including surgical posting and instructions. Triage patient calls in a timely manner.
  • Assist with physicians, physician assistant, and other disciplines involved with care of the patient to foster a coordinated approach to patient care.
  • Responsible for communicating with physician regarding any changes to the medical plan of care to avoid any delays.
  • Demonstrates the I.C.A.R.E. behaviors to improve the patient’s experience.

Benefits

  • Medical, Dental, and Vision Insurance
  • Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
  • Paid Time Off
  • Tuition Assistance Benefits
  • Employee Referral Bonus Program
  • Paid Holidays, Disability, and Life/AD&D for full-time employees
  • Wellness Programs
  • Employee Assistance Programs and more
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