Orthopedic Medical Assistant / MA

Reno Orthopedic CenterReno, NV

About The Position

Seeking multiple Medical Assistants to work at Reno Orthopedic Center As a key member of our patient care team, you will support physicians and help ensure every patient receives a smooth, efficient, and compassionate experience. You’ll welcome patients, escort them to exam rooms, prepare them for their visit, and keep them informed throughout their time with us. Your responsibilities will include conducting initial screenings, documenting vital health information, assisting with procedures, and preparing injections using sterile techniques. You’ll also help maintain a clean and safe clinical environment while managing patient communications, prescription refills, and documentation in a timely and accurate manner. This role is an excellent opportunity for a detail‑driven, patient‑focused professional looking to make a meaningful contribution in a dynamic clinical environment.

Requirements

  • Certified Medical Assistant (CMA), Registered Medical Assistant (RMA) or Assessment-Based Records in Order Entry certification OR two years of experience in a back-office clinical setting
  • High school diploma/GED
  • Knowledge of HIPAA and OSHA regulations/procedures
  • Customer service principles and practices

Responsibilities

  • Prepare for patient appointments by reviewing and updating patient records prior to appointment including checking for updates, recent tests, lab results, x-ray films, and correspondence
  • Communicate with patient to greet and guide them to their room, prepare them for physician's visit and keep them updated on the status of their visit
  • Conduct initial medical screening, blood pressure, and basic medical history and accurately document in patient's electronic medical record
  • Complete all Meaningful Use and PQRS measures on forms according to clinic standards
  • Assist the physician with all treatment procedures
  • Prepare for injections utilizing sterile techniques and BBP protocols
  • Draw medications for injections
  • Complete physician orders, arrange and schedule tests, authorization tasks and other tasks as required
  • Enter proper diagnosis and office visit level per physician's orders to accurately code patient's account
  • Maintain and clean patient exam rooms between patients to ensure patients' comfort and safety according to clinic protocols and in compliance with infection control standards
  • Address and resolve patient messages and/or phone calls promptly and document conversation in patient's electronic medical record
  • Authorize prescription refills as directed by the physician and in accordance with regulatory requirements and ROC protocols.
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