Orthopaedic Program Supervisor

University of Maryland Medical Center Baltimore Washington-posted 3 months ago
Full-time
Towson, MD
Hospitals
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The Orthopaedic Program Supervisor is responsible for developing and maintaining the UMSJMC Orthopaedic Center of Excellence Program. The Program Supervisor is responsible for the coordination and management of care for the Total Joint and Spine Replacement Program at University of Maryland St. Joseph Medical Center. This role also provides fiscal, staff and leadership accountabilities within the department.

  • Using EBP, works with medical and program directors on maximizing the patient care experience, expectations, and outcomes through standardization of clinical patient readiness/optimization of care pathways.
  • Participates in the development of Orthopaedic Practice Standards including pre-op, post-op, and discharge orders/instructions.
  • Searches for innovation and change, assisting in continual advancement of the program as orthopedic models of care evolve.
  • Facilitates development and delivery of patient education materials and programs specific to Joint Replacement and spine surgery.
  • Participates in marketing for service lines and community outreach events.
  • Collects, manages, trends, and shares data. Reports outcomes to facilitate improved standards of care.
  • Develops and maintains scorecards on key processes and outcomes for patients.
  • Leads process improvement using PDSA and other tools to model a culture of continuous process improvement.
  • Establishes a Joint and Spine clinical pathway and monitors and reports variances to appropriate departments.
  • Develops relevant performance improvement indicators to improve outcomes.
  • Maintains statistical data on all patients admitted to the Total Joint Replacement Program.
  • Participates in the Joint Spine Steering Committee and provides program updates and statistical outcomes.
  • Conducts and coordinates departmental in-services and meetings and serves as the liaison for Orthopaedic Program with other departments.
  • Assists with development of goals, policies, standards and plan of service for the department.
  • Creates an environment that motivates superior performance and establishes collaborative relationships and networks to achieve objectives.
  • Participates in the orientation and training of other healthcare team members and performs as a clinical instructor/preceptor when necessary.
  • Supports a culture of excellence and contributes to providing quality, cost effective services.
  • Directly oversees Orthopaedic Nurse Navigators.
  • Serves as the Chair of our Orthopaedic Quality meetings.
  • Represents Orthopaedics on the patient education committee.
  • Member of the Infection Prevention Committee.
  • Serves as a representative at the system level for Orthopaedic system initiatives.
  • Monitors and validates the AJRR registry.
  • Partners with the manager or director to review quality metrics of the department.
  • Partners with the educator/clinical specialist to encourage certification.
  • Maintains a state of continuous readiness for regulatory visits.
  • Bachelor's degree, Required. Master's preferred.
  • Orthopedic clinical nursing experience (4 years).
  • CPR certification, required.
  • State Registered Nurse license (RN), Required.
  • Orthopaedic nurse certification, required within one year of hire.
  • Demonstrates proficient orthopedic skills necessary to provide care based on physical, motor/sensor, psychosocial, and safety appropriate to the age of the Total Joint and Spine Replacement patients.
  • Self-direction, motivation, initiative, and leadership ability.
  • Strong Verbal Communications Skills.
  • Strong Written Communications Skills.
  • Excellent Interpersonal Skills.
  • Excel - Expert Level.
  • PowerPoint - Expert Level.
  • MS Word - Expert level.
  • Excellent Organizational Skills.
  • Strong Customer Services Skills.
  • Proven Analytical Skills.
  • Professional preparation and delivery of educational presentations.
  • Demonstrates excellent interpersonal and conflict management skills needed to create a collaborative team and maintain excellence in customer satisfaction.
  • Demonstrates the ability to organize, prioritize and perform multiple tasks.
  • Demonstrates critical thinking skills.
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