Orthopaedic Phone Nurse

Wabash General Hospital • Mt Carmel, IL

16d

About The Position

The Orthopaedic Phone Nurse supports providers in delivering high‑quality patient care within a busy orthopaedic practice. This role utilizes strong critical‑thinking skills and clinical judgment to assess patient needs, provide guidance, and coordinate care through effective phone‑based communication. Responsibilities include thorough documentation in the EMR, assisting patients and providers with timely and accurate information, and ensuring all communication is conducted professionally and respectfully. The Orthopaedic Phone Nurse will cross‑train in Orthopaedic Office/Clinic Nurse duties and maintain familiarity with physician workflow, hospital resources, and community support options to best meet the needs of patients. This position also manages paperwork such as FMLA, Short‑Term Disability, and Workers’ Compensation forms, and follows all Wabash General Hospital policies related to patient care, safety, and confidentiality.

Requirements

• Graduate of an accredited school of nursing
• Current Illinois licensure and registration as a professional nurse
• Current CPR certification (or must obtain within 6 months of hire)
• One year of clinical experience preferred
• Ability to communicate effectively both verbally and in writing
• Strong working knowledge of the nursing process, including physical assessment skills and critical thinking
• Regular travel to satellite clinic locations

Responsibilities

• assess patient needs
• provide guidance
• coordinate care through effective phone‑based communication
• thorough documentation in the EMR
• assisting patients and providers with timely and accurate information
• ensuring all communication is conducted professionally and respectfully
• cross‑train in Orthopaedic Office/Clinic Nurse duties
• maintain familiarity with physician workflow, hospital resources, and community support options to best meet the needs of patients
• manages paperwork such as FMLA, Short‑Term Disability, and Workers’ Compensation forms
• follows all Wabash General Hospital policies related to patient care, safety, and confidentiality

Benefits

• Health Insurance Medical, dental, and vision coverage options.
• Free internal prescription program
• Employer contributions to premiums.
• Retirement Plans 457(b) plan with employer matching.
• 401(a) plan for employer contributions.
• Paid Time Off (PTO) Vacation days: 12 to 27 days per year based on years of service Sick days: 12 days per year accruing to a maximum of 65 days.
• Holidays: 6 observed paid holidays
• Work-Life Balance Flexible work schedules
• Other Benefits Employer-provided life insurance with optional additional coverage available at the employee's expense.
• Short-term and long-term disability insurance Employee assistance programs (EAP)
• Health Savings Accounts Flexible Spending Accounts
• Professional development opportunities Scholarship and Tuition reimbursement
• Additional Perks Wellness programs Volunteer opportunities Productivity, retention, and referral bonuses

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees