Ortho Treatment Coordinator

KIDS CARE DENTAL AND ORTHODONTICS•Fairfield, CA

3d•$22 - $24•Onsite

About The Position

ORTHODONTIC TREATMENT COORDINATOR Position Description Reports To: Orthodontic Business Manager Position Status: non-exempt Kids Care Dental & Orthodontics is looking for an amazing Orthodontic Treatment Coordinator to join our awesome Practice Support team! At Kids Care Dental & Orthodontics we don’t just care for smiles, we create them. We believe when kids grow up enjoying the dentist, healthy teeth and gums will follow. So we’ve set up a different kind of dental practice that delivers fun, not fear. Our caring, high-energy team values the opportunity to work hard and help each child realize a lifetime of happy smiles. As the key driver of our mission—to give every kid a healthy smile—our staff exhibits a genuine love of children and teeth. A good fit for our culture means you are also honest, playful, lighthearted, approachable, hardworking, and compassionate. Kids Care Dental & Orthodontics is a northern California based practice that offers comprehensive services including preventive dental care, orthodontics and oral surgery for every gap-toothed, mischievous, silly, giggly smile. Our company sees only private-pay and PPO insured patients in beautiful private offices. Our staff enjoys competitive compensation and group benefits including group health, dental, vision, life/AD&D and a 401(k) savings plan. Position Summary Kids Care Dental is seeking a Treatment Coordinator who is driven and who will be an advocate for our new patients seeking to start orthodontic treatment, is great at multitasking, steer our patients towards the treatment they need and offer them financial guidance.

Requirements

Sales experience
Experience in treatment presentations
Previous dental front office experience highly preferred
Loves working with children
Excellent customer service skills
Excellent communication and computer skills
Upbeat personality is a MUST
Ability to multi-task and work in a fast-paced environment
Strong attention to detail
Clean, neat professional appearance
Knowledge of Dentrix a plus

Responsibilities

A self-starter with superb organizational skills, attention to detail, accurate and neat, with the ability to multitask
An outstanding communicator with excellent verbal and written skills to explain treatment plans and discuss financial arrangements as needed with patients
A team player who can work independently, is proactive, reliable, punctual, able to prioritize tasks and manage time
Works well in a fast-paced environment, supports the office culture, and stays strong under pressure
Learns quickly and has a strong desire to grow professionally in the orthodontic field
Coordinate treatments, financial contracts and financial arrangements
Schedule and verify appointments for patients in person or on the telephone
Prepare letters and correspondences as needed
Obtain and review patient information
Accurately maintain patient information in Dentrix
Maintain full schedules and an efficient office schedule flow
Answer phones, take messages, perform call backs and appropriately route calls
Contribute to marketing efforts and regular team meetings
Maintain confidentiality of business and patient information