Originating LOA (L2C)

Guild Holdings • Las Vegas, NV

359d • $18 - $31

About The Position

The Originating Loan Officer Assistant (L2C) plays an important role in the organization by performing, under direct supervision, a number of activities related to assisting originators build complete loan files for submission. This role performs the Lead to Contract duties. The role also provides quality relations with borrowers through completing the origination processing of application, loan disclosure, review files for adherence to underwriting standards; ensuring completeness of submission to processing.

Requirements

• High school diploma or equivalent is preferred.
• At least two years of experience in Mortgage lending or related field.
• Active MLO licensing required.
• Ability to manage multiple priorities; strong detail orientation and highly organized.
• Works with a strong sense of urgency and responsiveness.
• Passionate about delivering excellence in customer service.
• Demonstrated patience and professionalism when interacting with both internal and external customers.
• Proficiency with data entry, PDF software programs, Microsoft Word, and Excel required.
• Strong verbal and written communication skills.
• Basic math skills.
• Ethical, with a commitment to company values.

Responsibilities

• Collect supporting documentation from borrower: 30 day paystubs, 2 years tax returns, Last 2 years W2's, Award letters, disability, trust income, etc.
• Obtain executed disclosures within regulations time frame.
• Obtain accurate AUS findings and prepare the Initial Fee Worksheet.
• Analyze credit report and financial scenario, determining appropriate loan product(s).
• Determine (price) a profitable loan and communicate fees to ops team.
• Submit a complete loan package to processing.
• Lock in rate.
• Review CD to ensure fees and cash at closing are consistent with commitment to Customer.
• Resolve file problems, bottlenecks and qualifying issues throughout production and underwriting process.
• Provide administrative support in the collection and preparation of submitting loan application with supporting documentation to processing.
• Coordinate, create, track and distribute marketing materials.
• Manage client and referral partner databases.
• Assist originator in appointment setting with prospective and new applicants.
• Provide new lead call backs within 20 minutes and maintain a 35% conversion rate from lead to appointment.
• Set and confirm appointments for originator and manage calendar.
• Provide administrative support managing various client databases.
• Assist the originator with obtaining an accurate and thorough 1003.
• Run credit on loans assigned to an originator.
• Run AUS findings and prepare the Initial Fee Worksheet.
• Pull and prep web applications and other duties.
• Request status updates from pre-approved clients and referral sources.
• Keep up to date with company approved programs and software systems.
• Provide marketing support by coordinating, creating, obtaining compliance approval, tracking, and distributing advertising materials as needed.
• Manage monthly compliance-approved email marketing to realtors.
• Act as a primary point of contact for the customer, and keeping the customer informed throughout the process.
• Pricing loan in accordance with Guild's policies and communicating fees to operations team.
• Quoting rates and making commitments regarding locking to customer.
• Maintain referral source relationships through quick response time and excellent custom service.
• Prepare and send thank you cards to referral sources and new clients.
• Collect supporting documentation from customer, gathering necessary documentation for pre-approval.
• Discuss product features with customer.
• Perform other duties as assigned.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• AD&D insurance
• LTD insurance
• 401(k) with employer match

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees