Orientation Operations Coordinator

The Pennsylvania State University • University Park, FL

2d • $20

About The Position

The Orientation Operations Coordinator is a temporary seasonal position that will be critical to the success of Penn State’s New Student Orientation (NSO) program. NSO at Penn State’s University Park campus welcomes approximately 9,500 new students and over 10,000 parents and family members to Penn State each summer. Reporting to both Student Affairs and Undergraduate Education, Student Orientation and Transition Programs, through collaborative partnerships, is responsible for providing a comprehensive learning experience for all Penn State undergraduate students that supports a successful academic, social, and personal transition to the University. The Orientation Operations Coordinator will assist with the support of our frontline customer service team, which includes email and phone support for new students and their families. Additionally, the Orientation Operations Coordinator will run daily processes in LionPATH, Starfish, and VisualZen Orientation that are critical to New Student Orientation. Successful candidates will be detail-oriented, motivated, flexible, and adaptable to change. The ability to work independently, while recognizing the importance of teamwork in achieving goals, is a critical element of this position. Experience using Excel, providing phone and email customer service, and managing multiple projects is essential. This position requires a bachelor’s degree and is ideal for current graduate students looking for a summer internship. Compensation is $20.00/hour. The anticipated start date for this position is May 13, 2026 and end date is August 23, 2026. This part-time position includes a non-standard work schedule, which includes some weekend and evening work (e.g., 10:00am-7:00pm, 7:30am-4:30pm). Candidates can expect up to 30 hours per week between May and August. Material review will begin mid-February and continue until position is filled. Questions about the position or NSO can be directed to Becki Chichester ([email protected])

Requirements

• detail-oriented
• motivated
• flexible
• adaptable to change
• ability to work independently
• recognizing the importance of teamwork in achieving goals
• Experience using Excel
• providing phone and email customer service
• managing multiple projects
• bachelor’s degree

Responsibilities

• Assist with the support of our frontline customer service team, which includes email and phone support for new students and their families.
• Run daily processes in LionPATH, Starfish, and VisualZen Orientation that are critical to New Student Orientation.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Number of Employees: 5,001-10,000 employees