Orientation and Training Coordinator

TeleSpecialists LLC

About The Position

The Orientation and Training Coordinator is responsible for coordinating, executing, and continuously improving the practitioner orientation, onboarding, and offboarding processes across the Medical Staff Division. Working closely with the Training and Education Manager, Directors, Managing Partners, and cross-functional stakeholders, this role serves as the primary point of contact for new practitioners and ensures a structured, timely, and high-quality orientation experience from first contact through completion of orientation and transition into clinical practice.

Requirements

Strong organizational and project coordination skills
Excellent written and verbal communication skills
Ability to manage multiple workflows and deadlines simultaneously
High attention to detail and accuracy
Proficiency in Microsoft Office and project management tools
Minimum two years related experience.

Nice To Haves

Experience with Salesforce preferred
Associate degree or higher preferred

Responsibilities

Manage and coordinate orientation schedules for all new practitioners to ensure timely start dates and readiness for clinical shifts.
Attend and facilitate practitioner orientation sessions, introducing new practitioners to organizational workflows and expectations.
Serve as the primary and consistent point of contact for new practitioners throughout the orientation process.
Communicate orientation timelines, requirements, and expectations to practitioners and internal stakeholders.
Collaborate with IT, Quality, Finance, Operations, Credentialing and Licensing, Capacity Planning, and Clinical Informatics teams to ensure orientation requirements are completed timely.
Participate in meetings related to practitioner onboarding workflows and provide progress updates as needed.
Coordinate practitioner mentoring and shadowing sessions as part of orientation and ongoing professional development
Support alignment between practitioners and assigned mentors or shadowing opportunities.
Update, maintain, and organize orientation materials, documentation, and resources.
Support updates to orientation workflows and reference materials as processes evolve.
Maintain accurate orientation data, dashboards, and reports tracking practitioner progress and completion.
Create, distribute, and analyze orientation surveys and feedback tools as needed.
Identify opportunities for process improvement and support performance improvement initiatives.
Coordinate orientation planning for new service lines, practitioner roles, and work agreements.
Collaborate with Medical Staff Division leadership and Operations to support practitioner readiness for new programs.