Organizational Development Specialist

MONROE COMMUNITY CREDIT UNION•Monroe, MI

About The Position

The Organizational Development (OD) Specialist plays a key role in strengthening employee capability and supporting the organization’s mission through the design, delivery, and evaluation of training and financial education initiatives. This role partners closely with leaders, subject matter experts, and community stakeholders to create engaging learning experiences that support employee development, member education, and organizational effectiveness. This position balances internal training design and facilitation with external financial education support.

Requirements

1-3 year of related work experience, preferably in a financial institution.
Ability to analyze information, gather feedback, and assist with organizational assessments or surveys.
Ability to perform duties with minimal direction.
Solid time management skills and the ability to handle multiple tasks at one time.
Strong organizational skills.
Ability to communicate complex information clearly and engagingly.
Proficiency with Microsoft Office and/or learning technology platforms.

Nice To Haves

Experience designing and delivering training in a professional setting, preferred.
Bachelor’s degree in Human Resources, Organizational Development/Management, Business Administration, or a related field, preferred.
Professional HR certification (e.g., SHRM-CP/SCP or PHR/SPHR) preferred.

Responsibilities

Facilitate role-specific training for Member Experience Associates, Member Experience Specialists, and other identified credit union team members.
Co-facilitate or support the design, develop, and maintain instructor-led, virtual, and blended learning programs aligned with organizational goals.
Conduct needs assessments and collaboration with leaders to identify skill gaps and development opportunities.
Create engaging learning materials including facilitator guides, participant workbooks, job aids, presentations, and digital content.
Facilitate internal training sessions for employees across departments and experience levels.
Assist with the planning, coordination, and delivery of financial education programs and community events.
Support development of financial education content for students, members, and community partners.
Serve as a presenter or co-presenter at financial education events as needed.
Coordinate logistics such as scheduling, materials, registration, and volunteer support.
Partner with internal teams (HR, leadership, marketing) to ensure consistency and alignment.
Support and contribute to organizational development initiatives.
Stay current on learning and development trends, tools, and best practices.
All other duties as assigned by Leader.