Workplace Engineering Track Consultant

HEXAWARE

19h

About The Position

We are seeking an experienced Organizational Change Management (OCM) Consultant / Lead to support large-scale transformation initiatives across M365, cloud, infrastructure, digital workplace, ITSM, and enterprise application / platform modernization programs. This role will lead end-to-end change management activities including impact assessments, stakeholder engagement, communications, training, adoption, hypercare, and transition to steady-state operations. This role is expected to support multiple concurrent projects and transformation workstreams while maintaining consistent OCM quality, governance, and stakeholder alignment. The ideal candidate has a strong background in enterprise OCM delivery, excellent communication and stakeholder management skills, and the ability to produce high-quality change materials, executive presentations, and adoption assets.

Requirements

strong background in enterprise OCM delivery
excellent communication and stakeholder management skills
ability to produce high-quality change materials
ability to produce executive presentations
ability to produce adoption assets

Responsibilities

Lead OCM workstreams across enterprise transformation programs
Support multiple concurrent projects and align OCM activities across parallel transformation initiatives
Conduct change impact assessments, audience segmentation, and readiness assessments
Develop OCM strategies, communication plans, training plans, and reinforcement approaches
Drive stakeholder, sponsor, manager, and change champion engagement
Support wave-based migrations, go-live readiness, hypercare, and transition to BAU
Create FAQs, user guides, self-service content, KEDB / KB updates, and executive-level presentations
Track adoption, readiness, feedback, and reinforcement metrics
Identify risks, resistance points, and exception groups, and develop mitigation plans
Partner with business, IT, operations, and support teams to ensure smooth change adoption