Organization Change Manager, Financial Services

Accenture • Cincinnati, OH

1d

About The Position

We Are Talent and Organization partners with clients to co‑create the workforce of the future, combining deep human insight with data, digital innovation, and Generative AI. We help organizations make better, faster decisions using AI‑enabled insights; equip people with modern tools and clear roadmaps to do their best work; and design human‑centered, digital employee experiences that drive engagement and performance. We develop forward-thinking leaders who can lead effectively in an AI‑augmented workplace and navigate change with confidence. Our team is at the forefront of talent, HR, and organizational consulting, supporting clients across AI‑enabled skilling and reskilling, talent strategy, leadership development, employee experience, and change management. You Are An experienced change leader who understands that work has fundamentally changed. Digital, data, and Generative AI are no longer emerging capabilities – they are part of the everyday fabric of how work gets done, decisions are made, and value is created. You have led complex transformations in environments where people work alongside advanced digital tools, and you know how this shifts roles, skills, ways of working, and expectations of leadership. You bring a clear point of view on how to design and lead change when speed, scale, and continuous adaptation are the norm, and where human judgment, accountability, and trust remain essential. You use data, analytics, and AI-enabled insights to inform decisions and guide action, while applying experience and judgment to interpret what the data cannot. You are comfortable using Generative AI to accelerate analysis, design, and delivery, and you take responsibility for the quality, ethics, and impact of the outcomes. Clients and teammates look to you not just to “manage change,” but to help them operate and lead effectively in human + digital teams. You model how AI is used in the flow of work, coach others to build confidence and capability, and help teams deliver high-impact change in environments of continuous reinvention. The Work You will help clients reinvent how their organizations operate in an AI-enabled, data-informed world where work is digital by default, change is continuous, and people work alongside advanced tools to deliver outcomes at speed and scale.

Requirements

• Minimum 5 years of experience as a consulting practitioner
• Minimum 3 years of Organization Change Management experience.
• Minimum of 2 years’ experience working on technology-enabled or digital transformation initiatives (GenAI exposure preferred)
• Minimum of 2 years of Banking or Capital Markets industry experience

Nice To Haves

• Applied experience using Generative AI (GenAI) to deliver organizational change work, including: using GenAI-supported analytics and insights to understand workforce dynamics, readiness, adoption, sentiment, and behavior change; generating, testing, and tailoring communications and manager enablement content at speed and scale; supporting GenAI-enabled learning, reskilling, and knowledge sharing within organizations; enabling responsible GenAI adoption through clear change approaches, governance, and human accountability
• Experience leading or working in human + digital teams, where Generative AI is actively used to analyze information, generate content, and support decision-making—while ownership, judgment, and accountability remain clearly human
• Experience designing, implementing, and scaling HR and Talent processes (e.g., workforce planning, learning, performance, skills) in technology-enabled environments
• Familiarity with AI-enabled HR and workforce tools, including workforce analytics, skills platforms, automation, and future workforce design
• A demonstrated commitment to staying current on the capabilities, limitations, risks, and governance of emerging technologies—and translating them into practical, ethical, and sustainable ways of working for clients.

Responsibilities

• Support clients through large-scale reinvention efforts, including reimagining work, workforce models, and human-centered experiences in environments shaped by data, automation, and Generative AI
• Lead and design enterprise change programs, helping clients execute and sustain change in contexts where ways of working, roles, and skills are evolving rapidly alongside advances in technology and AI
• Partner with clients to define and enable how GenAI is used across the organization, addressing readiness, skills shifts, workforce impacts, and responsible use while reinforcing clear human accountability and governance.
• Use quantitative and qualitative data, analytics, and AI-enabled insights to assess readiness, track adoption and behavior change, and inform decisions and course correction.
• Design agile, future-ready change strategies that enable new ways of working, including operating models where humans and digital tools work together seamlessly.
• Apply human-centered design principles to co-create change solutions and personalized change journeys that can be scaled through digital and AI-enabled approaches
• Use Generative AI thoughtfully to accelerate change delivery, such as developing, testing, and tailoring engagement content, learning assets, and manager enablement, while remaining accountable for quality, tone, and impact
• Help clients build lasting, scalable change capabilities so they can continuously adapt as technologies, business models and ways of working evolve.
• Contribute to Accenture business development through proposals, storytelling, and building trusted client relationships.
• Be willing to travel as needed to support clients.

Benefits

• Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off.
• See more information on our benefits here: U.S. Employee Benefits | Accenture

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed