Organ Recovery Care Coordinator - Remote - Nationwide

Vituity • Sacramento, CA

8d • $21 - $26 • Remote

About The Position

Remote, Nationwide – Seeking Organ Recovery Care Coordinator
Everybody Has A Role To Play In Transforming Healthcare
At Vituity you are part of a larger team that is driven by our purpose to improve lives. We are dedicated to transforming healthcare through our culture by working together to tackle healthcare’s most pressing challenges from the inside.
Join the Vituity Team. At Vituity we’ve cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call “culture of brilliance.” Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done.
Vituity Locations: Vituity has opportunities at 475 sites across the country, serving 9 million patients a year. With Vituity, if you ever need to move, you can take your job with you.
The Opportunity
Coordinate surgical organ recoveries from scheduling through completion in collaboration with surgical teams, donor hospitals, OPOs, and partners.
Manage recovery timelines, including scheduled start times, cross-clamp windows, recovery milestones, and completion.
Coordinate air and ground transportation for surgical teams, including flights/charters, ground transfers, and contingency planning.
Communicate real-time updates, ETAs, and changes to surgical teams and operational leads.
Provide operational support during assigned scheduled call days and assist with troubleshooting delays or disruptions per escalation pathways.
Coordinate post-recovery organ transport, including timing confirmation, handoff logistics, and required documentation.
Ensure accurate communication of transport methods, departure and arrival times.
Activate and manage backup transport plans when needed, escalating time or transport sensitive issues promptly.
Serve as an operational point of contact for: surgical recovery teams, donor hospitals, OPO partners, and transportation vendors.
Communicate clearly, accurately, and professionally in high-pressure situations.
Escalate issues, risks, or delays to leadership and surgical team promptly.
Collect, organize, and document operational data related to each recovery, including but not limited to: scheduling details, transportation timelines, and key recovery milestones.
Maintain accurate documentation to support case tracking, operational reporting, and quality review.
Participate in post-case debriefs as requested.

Requirements

• High School Diploma or GED equivalent Required.
• Demonstrated familiarity with the organ recovery process and surgical recovery workflows Required.
• Experience working in or supporting organ recovery operations, transplant services, and or surgical or healthcare logistics Required.
• Exceptional organizational skills with strong attention to detail Required
• Ability to manage multiple tasks simultaneously in time-sensitive environments
• Strong written and verbal communication skills Required
• Willingness to work non-traditional hours, including on-call coverage required
• Ability to coordinate multiple concurrent workstreams in real time.
• Strong scheduling and task prioritization skills in high-acuity environments.
• Ability to track complex timelines and adjust plans quickly when conditions change.
• Excellent verbal and written communication skills; ability to communicate calmly and effectively under pressure.
• Exceptional organization skills with strong attention to detail.
• Proficiency in documentation systems and operational tracking tools.
• Ability to identify operational risks or delays early.
• Ability to follow established escalation pathways during time-sensitive situations.

Nice To Haves

• Prior experience coordinating surgical schedules, medical or transplant transportation Preferred.
• Exposure to transplant or recovery regulatory environments (operational knowledge) such as UNOS preferred.
• Experience in high-acuity healthcare operations or logistics roles preferred.

Responsibilities

• Coordinate surgical organ recoveries from scheduling through completion in collaboration with surgical teams, donor hospitals, OPOs, and partners.
• Manage recovery timelines, including scheduled start times, cross-clamp windows, recovery milestones, and completion.
• Coordinate air and ground transportation for surgical teams, including flights/charters, ground transfers, and contingency planning.
• Communicate real-time updates, ETAs, and changes to surgical teams and operational leads.
• Provide operational support during assigned scheduled call days and assist with troubleshooting delays or disruptions per escalation pathways.
• Coordinate post-recovery organ transport, including timing confirmation, handoff logistics, and required documentation.
• Ensure accurate communication of transport methods, departure and arrival times.
• Activate and manage backup transport plans when needed, escalating time or transport sensitive issues promptly.
• Serve as an operational point of contact for: surgical recovery teams, donor hospitals, OPO partners, and transportation vendors.
• Communicate clearly, accurately, and professionally in high-pressure situations.
• Escalate issues, risks, or delays to leadership and surgical team promptly.
• Collect, organize, and document operational data related to each recovery, including but not limited to: scheduling details, transportation timelines, and key recovery milestones.
• Maintain accurate documentation to support case tracking, operational reporting, and quality review.
• Participate in post-case debriefs as requested.

Benefits

• Superior health plan options
• Dental, Vision, HSA/FSA, Life and AD&D coverage, and more
• Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6%
• Outstanding Paid Time Off: 3-4 weeks’ vacation, Paid holidays, Sabbatical
• Student Loan Refinancing Discounts
• Professional and Career Development Program
• EAP, travel assistance, and identify theft included
• Wellness program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED