Order Verification Specialist
About The Position
The Order Verification Specialist will be charged with the timely completion of the order verification process, (virtual and in person), for each replacement order in his/her assigned area of responsibility. The primary function of this position is to gather correct job site and product requirements and clearly communicate installation processes to set realistic expectations with our homeowner customers. This position may also assist with installation recovery work as needed. Continually strive for 100% “Very Satisfied” customers. This is a full-time, hourly paid, onsite role with a traditional weekday work schedule Monday - Friday 8am-4:30pm. Pella Family of Brands offers the following benefits: Company sponsored benefits that include healthcare, dental, and vision plans Company paid life insurance Company paid short/long term disability insurance Paid vacation Paid sick and personal days 9 paid holidays Generous 401(k) plan with 4% company match Employee assistance program Tuition assistance Employee discount About Pella Corporation As the #1 most-preferred national window and door brand by homeowners across the country, Pella Corporation leads the industry in innovation and design. Founded in 1925, today the Pella Family of Brands encompasses a robust product offering sold and installed through various channels. We are a growing, privately owned company with 20 manufacturing locations and over 10,000 team members in the U.S. and Canada. Pella is consistently recognized as a great place to work by Newsweek, Forbes and Glassdoor, having most recently been named to America’s Greatest Workplaces for Diversity by Newsweek in 2024, as well as Forbes' 2024 Best Employers for Women and Best-In-State Employer in Iowa. We have also received numerous accolades for innovation and design, including Fast Company’s Best Workplaces for Innovators in 2024 and Most Innovative Manufacturers for 2022 and 2023. At Pella, our team cares deeply, learns continuously and achieves results that go beyond. We encourage creative thinking that seeks out and includes diverse perspectives. And we empower you to do the work you’re most proud of — that’s why we offer individualized talent development plans, cross-functional experiences and opportunities for career advancement through personal and professional development. With talent just like you, we are imagining, building and fighting for a brighter future for generations to come. Ready to find a career that sparks your passion?
Responsibilities
- completion of the order verification process
- gather correct job site and product requirements
- communicate installation processes to set realistic expectations with our homeowner customers
- assist with installation recovery work as needed
- Continually strive for 100% “Very Satisfied” customers
Benefits
- healthcare, dental, and vision plans
- Company paid life insurance
- Company paid short/long term disability insurance
- Paid vacation
- Paid sick and personal days
- 9 paid holidays
- Generous 401(k) plan with 4% company match
- Employee assistance program
- Tuition assistance
- Employee discount
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
