Order Verification Specialist
About The Position
The Order Verification Specialist will be charged with the timely completion of the order verification process, (virtual and in person), for each replacement order in his/her assigned area of responsibility. The primary function of this position is to gather correct job site and product requirements and clearly communicate installation processes to set realistic expectations with our homeowner customers. This position may also assist with installation recovery work as needed. Continually strive for 100% “Very Satisfied” customers. This is a full-time, hourly paid, onsite role with a traditional weekday work schedule Monday - Friday 8am-4:30pm.
Responsibilities
- Timely completion of the order verification process (virtual and in person)
- Gather correct job site and product requirements
- Clearly communicate installation processes to set realistic expectations with homeowner customers
- Assist with installation recovery work as needed
- Strive for 100% “Very Satisfied” customers
Benefits
- Company sponsored benefits that include healthcare, dental, and vision plans
- Company paid life insurance
- Company paid short/long term disability insurance
- Paid vacation
- Paid sick and personal days
- 9 paid holidays
- Generous 401(k) plan with 4% company match
- Employee assistance program
- Tuition assistance
- Employee discount
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
