Order Processor

Kaseya • Monroe, CT

401d

About The Position

As an Order Processor at Kaseya, you will play a crucial role in ensuring the smooth and efficient processing of customer orders. You will be responsible for managing the order lifecycle from receipt to fulfillment, ensuring accuracy and timeliness in all transactions. This position requires strong attention to detail, excellent communication skills, and the ability to work collaboratively with various departments.

Requirements

• High school diploma or equivalent; associate's or bachelor's degree preferred.
• Previous experience in order processing, customer service, or a related field.
• Strong attention to detail and organizational skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and experience with order management systems.
• Ability to work independently and as part of a team.
• Strong problem-solving skills and the ability to handle multiple tasks simultaneously.

Responsibilities

• Process customer orders accurately and efficiently, ensuring all details are correct.
• Verify and validate order information, including pricing, product availability, and customer details.
• Coordinate with the sales, finance, and logistics teams to ensure timely order fulfillment.
• Monitor order status and communicate updates to customers and internal stakeholders.
• Resolve any order-related issues or discrepancies promptly.
• Maintain accurate records of all orders and transactions.
• Assist in the development and implementation of process improvements to enhance order processing efficiency.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees