Order Processing & Fulfillment Specialist

Ametek • Wilmington, MA

79d

About The Position

We are seeking a detail-oriented and proactive Order Processing & Fulfillment Specialist to support our U.S. Sales and Service team. This role is essential in managing the full lifecycle of customer orders—from lead processing to final fulfillment—while ensuring compliance, accuracy, and timely delivery.

Requirements

• 3+ years' experience in a sales/service administrative role, ideally in an international organization.
• Experience in data entry & analysis with CRM/ERP system required, preferable Salesforce & Sage MAS.
• Exceptionally communication skills and customer focus.
• Ability to work independently and succeed with minimal supervision.
• Experience in supply chain and international logistics a plus.
• A degree in Business Administration or equivalent experience preferred.
• Excellent command of the basic Microsoft Office Suite (Word, Excel, PowerPoint).

Nice To Haves

• Experience in supply chain and international logistics.

Responsibilities

• Manage and maintain CRM & ERP records such as opportunities, quotations, price lists, customer accounts, shipping forecasts, and others.
• Verify financial status of customer, communicate terms and conditions of the sale between customer, and internal stakeholders.
• Preparation of quotes, sales orders and invoices in the ERP system, verification of necessary applied payments, prior to order processing or fulfillment.
• Screen all orders against corporate and federal import & export compliance and regulatory policy.
• Verify order completeness and readiness for booking into the ERP system and other systems of record.
• Collaborate and coordinate between customers as well as internal stakeholders, in maintaining the shipping schedule for the delivery of orders.
• Generation of weekly reports and analysis from company systems for various stakeholders.
• Perform other necessary duties as the position requires.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Computer and Electronic Product Manufacturing
• Education Level: Bachelor's degree