Order Processing & Fulfillment Specialist

Ametek • Wilmington, MA

72d • $70,000 - $80,000

About The Position

We are seeking a detail-oriented and proactive Order Processing & Fulfillment Specialist to support our U.S. Sales and Service team. This role is essential in managing the full lifecycle of customer orders-from lead processing to final fulfillment-while ensuring compliance, accuracy, and timely delivery.

Requirements

• 3+ years' experience in a sales/ service administrative role, ideally in an international organization.
• Experience in data entry & analysis with CRM/ ERP system required, preferable Salesforce & Sage MAS.
• Exceptionally communication skills and customer focus.
• Ability to work independently and succeed with minimal supervision.
• Experience in supply chain and international logistics a plus.
• A degree in Business Administration or equivalent experience preferred.
• Excellent command of the basic Microsoft Office Suite (Word, Excel, PowerPoint).

Responsibilities

• Manage and maintain CRM & ERP records such as opportunities, quotations, price lists, customer accounts, shipping forecasts, and others.
• Verify financial status of customer, communicate terms and conditions of the sale between customer, and internal stakeholders.
• Preparation of quotes, sales orders and invoices in the ERP system, verification of necessary applied payments, prior to order processing or fulfillment.
• Screen all orders against corporate and federal import & export compliance and regulatory policy.
• Verify order completeness and readiness for booking into the ERP system and other systems of record.
• Collaborate and coordinate between customers as well as internal stakeholders, in maintaining the shipping schedule for the delivery of orders.
• Generation of weekly reports and analysis from company systems for various stakeholders.
• Perform other necessary duties as the position requires.

What This Job Offers

• Job Type: Full-time
• Industry: Electrical Equipment, Appliance, and Component Manufacturing
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees