Order Processing Associate- Eataly Corporate

Eataly North America•New York, NY

22h•$20 - $25•Hybrid

About The Position

The Order Processing Associate for Eataly’s corporate buying team will be responsible for processing orders for Eataly third-party and franchise locations, managing order submission, sales order creation, vendor correspondence, and data analysis. This role works closely with Buyers and Category Managers as critical administrative and data support.

Requirements

Minimum of two (2) years experience in order processing, supply chain or related data analytics and purchasing centric fields
Proficient in Microsoft Office Suite, with a strong knowledge of Excel
Ability to be flexible and problem solve in a fluid environment
Excellent communication skills
Outstanding data, analytical, organizational, and problem-solving skills

Nice To Haves

Experience working with Microsoft D365 a plus
Familiarity with restaurant or airport operations is a plus
Two (2) year associate’s degree or a bachelor’s degree from a four (4) year college preferred

Responsibilities

Accurately enters customer orders into internal purchasing system and submits to applicable vendor partner
Collaborate with category managers and buyers to troubleshoot order issues, including out of stocks and confirmation of approved back up item, pricing, and item ID
Tracks order confirmations, delivery status and communicates substitutes, out of stocks or delays as applicable
Processes and verifies sales orders for completeness, pricing, and accuracy
Follows up with vendors on discrepancies, shortages, delays or substitutions on behalf of buying team
Ensures compliance with order deadlines and delivery schedules
Maintains and updates order records, spreadsheets and databases in connection with order entry
Enters purchase and sales trade agreements (pricing quotes) in purchasing software
Creates data-focused files to summarize product performance, usage and fill rate by item and vendor
Support buyers and category managers with data and operational insights
Assist with process improvements to increase accuracy, efficiency, and fill rate performance
Exercises clear communication with team placing orders and provides consistent feedback on standard operating procedures
Performs other duties as required or assigned