Order Operations Specialist

stratasys•Minnetonka, MN

58d

About The Position

Stratasys is leading the global shift to additive manufacturing with innovative 3D printing solutions for industries such as aerospace, automotive, consumer products and healthcare. Through smart and connected 3D printers, polymer materials, a software ecosystem, and parts on demand, Stratasys solutions deliver competitive advantages at every stage in the product value chain. The world’s leading organizations turn to Stratasys to transform product design, bring agility to manufacturing and supply chains, and improve patient care. At Stratasys, we are seeking an Order Operations Specialist to play a critical role in ensuring a seamless and accurate order lifecycle from entry through fulfillment. This role partners cross-functionally with Sales, Customer Service, Finance, and Supply Chain to support revenue execution, operational efficiency, and a positive customer experience. This position is ideal for a detail-oriented operations professional who thrives in a fast-paced, systems-driven environment and enjoys solving problems that directly impact customers and revenue flow.

Requirements

Associate’s degree in Business, Operations, or related field or equivalent professional experience
2+ years of experience entering and maintaining order data in ERP or order management systems
Strong attention to detail and commitment to data accuracy
Ability to manage multiple priorities in a deadline-driven environment
Strong written and verbal communication skills
Proficiency in Microsoft Office, particularly Excel
This position requires access to information and/or technology controlled under the International Traffic in Arms Regulations (ITAR) or the Export Administration Regulations (EAR). The selected candidate must be a U.S. Citizen, lawful permanent resident (green card holder), protected individual under 8 U.S.C. 1324b(a)(3), or otherwise eligible to obtain required authorizations from the U.S. Department of State.

Nice To Haves

Experience in mid- to large-sized organizations
Familiarity with order-to-cash or supply chain processes
Experience working with Oracle and Salesforce

Responsibilities

Accurately enter and validate customer orders within ERP and order management systems
Ensure pricing, quantities, shipping terms, and required documentation are complete and compliant prior to release
Monitor orders through fulfillment, proactively resolving discrepancies or delivery issues
Manage order holds, releases, and modifications in accordance with company policy
Support internal stakeholders with order status updates and documentation requests
Partner cross-functionally to ensure smooth order-to-cash execution
Maintain clean, audit-ready order records and system notes
Support the online customer Hub experience, including order-related tickets, user access, and account troubleshooting
Identify process gaps or data inconsistencies and communicate improvement opportunities