Order Operations Intern (Paid)

Sage AI Labs • San Francisco, CA

102d • $20

About The Position

We’re an agentic AI-powered commerce startup backed by top investors and led by proven founders with deep roots in consumer, retail, and marketplaces. Our mission is to redefine how people discover fashion and how brands move inventory smarter and faster. We’re building from 0 → 1, and this is a rare opportunity to help shape the future of shopping while working alongside some of the top minds in machine learning and commerce.

Requirements

• Fast learner with a high typing speed and excellent accuracy.
• Strong attention to detail and ability to catch small errors before they turn into bigger issues.
• Comfortable navigating new tools and processes in a fast-moving startup environment.
• Reliable and consistent — able to commit to daily evening hours, including weekends.

Nice To Haves

• Previous experience in operations, e-commerce, retail, or customer support is a plus (especially if you’ve worked with CRMs or order systems).

Responsibilities

• Place customer orders daily through our CRM — think of it like the full checkout process when shopping for yourself: once the product is in the cart, you move through checkout, enter the address and payment details, and complete the order until it’s fully confirmed.
• Manage multiple orders at once and ensure every purchase is processed correctly and on time.
• Monitor deliveries, track shipments, and update order statuses in real time.
• Troubleshoot basic order issues (e.g., declined payments, incorrect addresses, delayed shipments) and escalate when needed.
• Maintain consistency and attention to detail across a large number of transactions.
• Collaborate with the CX and ops teams to refine processes and streamline workflows as the company scales.

Benefits

• $20/hour contract role with consistent daily schedule (1.5–2.5 hours per evening).
• Remote-friendly, U.S.-based opportunity.
• Unique chance to contribute meaningfully at the 0 → 1 stage of company building.
• Learn operational best practices and gain experience in the fast-paced world of e-commerce and retail tech.

What This Job Offers

• Career Level: Intern