Hitachi-posted 7 months ago
Full-time • Mid Level
Onsite • Mount Pleasant, SC
Electrical Equipment, Appliance, and Component Manufacturing

Join Hitachi Energy as a Team Lead for Order Processing and oversee the efficient and accurate handling of customer orders from entry to fulfillment. You'll play a vital role in ensuring customer satisfaction by managing order processing activities, resolving issues, and optimizing processes. This position offers a unique chance to lead a team, drive improvements, and contribute to the success of our operations. If you are passionate about customer service and process optimization, we want to hear from you!

  • Oversee order entry, fulfillment, dispatch, and support.
  • Ensure timely release of orders and adherence to standards and policies.
  • Monitor and resolve order issues and processing errors.
  • Manage projects and identify process improvements.
  • Assign tasks, provide training, and monitor team performance.
  • Address issues and concerns within the team.
  • Analyze order data to identify trends and optimize processes.
  • Improve order processing efficiency.
  • Advanced knowledge of order processing obtained through education and work experience.
  • Experience in managing projects and processes independently.
  • Strong analytical skills to identify trends and optimize processes.
  • Excellent communication and training skills.
  • Ability to work with limited supervision and lead a team.
  • Proactive approach to resolving issues and improving processes.
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