Order Management Support Specialist - Remote
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About The Position
TrueCar seeks a relentless, detail-oriented, organized Order Management Support Specialist to join our Operations team. Reporting to the Manager, Partner Resolution Support & Order Management, the Order Management Support Specialist will be responsible for efficiently owning and managing the end-to-end lifecycle of assigned orders, interfacing with/supporting consumers, dealers, and third-party vendors, and ensuring accuracy and attention to detail while providing best-in-class customer service. In this role, you will play a key role in the success of our omnichannel digital retailing experience, collaborating with various departments and third-party vendors to streamline operations and enhance the customer experience. This role is an hourly position with working shifts scheduled between 9:00 am and 10:00 pm CST, seven days a week. This role requires availability for these hours with occasional overtime requirements. Note: We reserve the right to adjust hours to support business needs.
