Order Management Specialist

Koninklijke Philips N.V • Nashville, TN

165d • $25 - $31 • Onsite

About The Position

Order Management Specialist: Responsible for overseeing sales orders to ensure timely delivery of goods to customers, with a focus on maintaining order integrity and proactive communication to promptly address any issues. Success in this role requires strong organizational skills and a customer-centric approach.

Requirements

• Bachelor's degree or equivalent combination of education and relevant business experience preferred.
• 2+ years of Supply Chain related business experience is preferred.
• 2+ years of business systems experience (ex: SAP/ ERP systems, MS Office, Salesforce PSC, Infodis) & Quality Management systems (ICS Control, SOX etc.) preferred.
• Excellent verbal and written communication skills to communicate clearly with both internal and external customers.
• Ability to successfully perform the minimum physical, cognitive, and environmental job requirements with or without accommodation.

Responsibilities

• Ensure order integrity and timely communication with both internal and external customers to resolve any discrepancies in order dates.
• Update customer order details promptly in Project Management and ERP systems as directed by the Project Manager.
• Align factory confirmed delivery dates with project manager requested dates and take necessary actions to minimize discrepancies.
• Track order shipments through Merge Center and customer sites, utilizing logistical databases and carrier websites to ensure on-time and complete deliveries; expedite deliveries when necessary.

Benefits

• Generous PTO
• 401k (up to 7% match)
• HSA (with company contribution)
• Stock purchase plan
• Education reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: Bachelor's degree