Order Management Specialist - Irvine, CA or Coppell, TX

Rohde & Schwarz•Irvine, CA

58d•$25 - $35•Hybrid

About The Position

We're looking for a detail-oriented, customer-focused Order Management Specialist to join our team in the Irvine or Coppell areas. The ideal candidate will have excellent communication skills, a positive customer service attitude, and possess the ability to work independently while playing an active role in a cohesive team environment. This is a hybrid position requiring occasional time in the office.

Requirements

BA/BS in Business Administration, Accounting, Operations, or other relevant field
Proficiency in Microsoft Excel (Pivot tables and basic formulas)
Strong communication skills via email and phone
Extremely detail oriented and effective organizational skills
Ability to self-manage multiple projects in a fast-paced environment
Strong problem-solving skills and ability to root cause issues
Process oriented with interest in continuous improvement and learning
To be considered, candidates must be located in the US and have valid US work authorization.

Nice To Haves

Familiarity with SAP or other major ERP system a plus
Understanding of basic business operations as well as basic knowledge of finance related to AR and AP

Responsibilities

Process a wide variety of customer orders utilizing various methods and meeting all requirements
Nontechnical Support of internal and external customers in regard to order fulfilment and order tracking
Coordinate with counterparts in Germany (Global HQ) on delivery schedules, pricing, and order requirements
Coordinate with internal teams to facilitate the order process, achieve joint goals, and solve problems related to order processing. These teams include Finance, Service, Contracts, Collections, and others
Take ownership of complete order cycle, ensure quality and efficiency through the entire process
Special projects related to order processing and general lean process improvements