Order Management Specialist

Therm-O-Disc Human Resources • Hampstead, NH

102d

About The Position

We are seeking a Order Management Specialist to support our Sales/Customer Service department. They will generate and maintain customer information and shipping products.

Requirements

• Requires a High School diploma or equivalent
• Minimum of two years in an Administrative Support role; preferably in a manufacturing environment
• Basic math skills
• Basic computer skills
• Strong organization skills and attention to detail

Responsibilities

• Maintain customer master information
• Enter customer purchase orders; generate shop order picking tickets for material and production
• Maintain and schedule finished goods in stock to be shipped to ensure on-time delivery
• Process return material paperwork and issue credits
• Process customer change orders in the systems and distribute accordingly
• Prepare necessary documents for domestic and international shipments in compliance with U.S. export laws
• Generate shipping waybills using FedEx, UPS, or DHL software/websites
• Generate and distribute customer invoices
• Generate and distribute monthly booking and invoicing reports for outside sales representatives
• Generate daily bookings report and shipping log
• Maintain and update the BBB log daily
• Maintain customer purchase order files (filing/scanning)
• Perform other miscellaneous duties and special assigned as required

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED