Order Management Senior Manager
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About The Position
We are seeking a highly skilled and experienced Senior Manager of NetSuite Order Management to oversee the contract review process to ensure accurate and timely billing. This individual will be responsible for managing a team that reviews the contracts and ensures that the contract terms are integrated correctly to NetSuite before invoice generation & revenue recognition. As the Senior Manager, NetSuite Order Management, you will help scale and improve Dialpad's billing operations to accommodate for revenue growth. The Senior Manager will be responsible for managing the day to day contract review process in Netsuite and leading the team through process and systems optimization. The ideal candidate will have extensive knowledge of the NetSuite platform and OTC best practices, and will work cross-functionally with various departments such as Deal Desk, Orders, Billing, Sales, IT, Finance, and Customer Success leaders to drive efficiency, accuracy, and customer satisfaction. You will help lead a high visibility function that regularly interacts with customers, multiple internal departments, and external auditors. The ideal candidate excels at planning, facilitation, coordination, and communication.
