Order Management Process & Continuous Improvement Leader

GE Aerospace • Jacksonville, FL

1d

About The Position

Unison, a GE Aerospace company, is the leading provider of differentiated engine controls, accessories, and performance monitoring solutions in the Aerospace, Defense & Space segments. Serving both original equipment manufacturers and aftermarket customers, Unison designs, manufactures and supplies the most advanced components and systems in the world.

The Order Management Process & Continuous Improvement Leader owns continuous improvement of the end to end order lifecycle, applying FLIGHT DECK / lean driven activities across order management and fulfillment. This role combines operational ownership (order entry through fulfillment) with change leadership, driving standard work, visual management, and process discipline that improves safety, quality, delivery, and cost. The leader works with autonomy, using strong judgment to guide teams through change and deliver reliable customer outcomes.

Requirements

• Bachelor’s degree from an accredited college or university (or high school diploma/GED with at least 9 years of continuous improvement experience).
• Minimum of 5 years of continuous improvement experience.
• This role requires access to U.S. export-controlled information. Therefore, employment will be contingent upon the ability to prove that you meet the status of a U.S. Person as one of the following: U.S. lawful permanent resident, U.S. Citizen, have been granted asylee or refugee status (i.e., a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3)).

Nice To Haves

• Demonstrated FLIGHTDECK/ Lean / continuous improvement and change management experience, with strong leadership, communication, and analytical skills. Self-motivated, proactive contributor with a demonstrated ability to independently identify priorities, take initiative, and drive work to completion
• Experience leveraging data and analytics to inform decisions, track performance, and generate actionable insights
• Proven project management skills, including planning, coordinating cross-functional tasks, managing timelines, and delivering on commitments
• Demonstrated change leadership, with the ability to influence stakeholders, champion new ways of working, and support teams through transitions
• Strong curiosity and continuous learning mindset, actively seeking to understand processes, data, and underlying drivers to improve outcomes
• Uncompromising integrity, consistently modeling ethical behavior, transparency, and accountability in all interactions and decisions
• Effective conflict handling skills, with the ability to navigate differing viewpoints constructively and drive toward aligned solutions
• Clear SQDC focus, balancing safety, quality, delivery, and cost in day-to-day decisions and long-term improvements
• Strong written and verbal communication skills, with the ability to tailor messaging to different audiences and build effective relationships across teams

Responsibilities

• Lead order management & fulfillment continuous improvement efforts from order intake and portal connectivity through shipment, partnering with operations, warehouse, and shipping to resolve issues and ensure on‑time delivery.
• Apply FLIGHT DECK / lean principles across all Unison sites (standard work, visual management, structured problem solving) to simplify processes, eliminate waste, and stabilize performance across order‑to-cash and customer support workflows.
• Lead change and continuous improvement, shaping customer support strategy, driving efficiency and cost‑effective solutions, and evolving processes based on best-in-class industry practices.
• Use data and high‑level judgment to solve complex operational problems, assess information quality, and construct clear, influential recommendations for cross‑functional stakeholders.
• Participate in Unison’s Operating Cadences process including daily management meetings, operating reviews and support Problem Solving when needed.
• Lead Value Stream Management events to create alignment and awareness of current state, coach transactional teams to build future state, support implementation and track progress across Order management and Fulfillment.
• Oversee prioritization of DT business system transactional projects based on return on investment, support of the advancement of the lean transformation, while remaining within budget constraints

Benefits

• GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation.
• GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
• GE Aerospace will only employ those who are legally authorized to work in the United States for this opening.
• Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level