Order Management Operator II (Shakopee)

GN Group • Shakopee, MN

23d • $19 - $21 • Onsite

About The Position

Receive and sort packages, identify/inventory contents, place product in order tole, identify and save patient settings, enter order in ERP system, pick-up and distribute orders to appropriate areas, identify and locate rush/expedite orders as needed, transfer files and update orders, process orders through 3D printer and post process. Training provided. Essential Functions (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) Download user settings into current software platforms Verify settings and route to appropriate function when errors or mismatches occur Stamp/sticker order form with correct information Prioritize and schedule ship dates consistent with established/expected turnaround time Diagnosis and determine product fault Confirm rechargeable products meets charging specifications. Enter needed information into the order processing system Create, file, and retrieve device history records for Hearing Instruments Prioritize and schedule ship dates consistent with established/expected turnaround time Communicate problems with incoming orders to appropriate personnel Distribute work orders to the appropriate departments Post process builds Invest shells to create a negative of the shell called “investment” Set up 3D printers (clean and prepare for the next batch) Match and sort shells/molds Run and Operate Laser Serial Number engraving Disassemble hearing aid DSA testing Read, comprehend, and adhere to written work instructions, SOP’s, etc. Follow verbal instructions from leaders and trainers Adhere to all safety policies and procedures and promote a safe work environment Meet attendance, quality, and productivity expectations Work in a dynamic, team environment, with flexibility to rotate responsibilities as required Maintain accurate documentation and records with integrity Attend required training and continuous learning opportunities as assigned Participate in and contribute to continuous improvement projects and initiatives Accomplish other duties as required to include cross training Perform repetitive tasks with a high degree of accuracy Maintain a clean work area Competencies (Knowledge and Skills needed for this position.) Support the on-boarding/training of new team members as needed Read, Write, and Speak English Willing to help as needed Strong data entry/computer skills. Read, understand, and follow written and verbal directions. Ability to work in a fast-paced environment Maintain a high degree of accuracy and close attention to detail. Perform repetitive movements. Basic computer skills. Strong basic math, word processing/data entry skills, written and verbal communication skills. Required Education: High school diploma or equivalent required. Experience: 1+ year of data entry experience strongly preferred 1+ years of manufacturing experience preferred Working Environment: The position will be working in the Operations area. Physical Demands: Sitting, standing, repetitive motion Position Type and Expected Hours of Work: This is a full-time position working Monday – Friday. The daily hours are 8-10 hours per day. Ability to work occasional weekends and holidays Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Requirements

• High school diploma or equivalent required.

Nice To Haves

• 1+ year of data entry experience strongly preferred
• 1+ years of manufacturing experience preferred

Responsibilities

• Receive and sort packages
• Identify/inventory contents
• Place product in order tole
• Identify and save patient settings
• Enter order in ERP system
• Pick-up and distribute orders to appropriate areas
• Identify and locate rush/expedite orders as needed
• Transfer files and update orders
• Process orders through 3D printer and post process
• Download user settings into current software platforms
• Verify settings and route to appropriate function when errors or mismatches occur
• Stamp/sticker order form with correct information
• Prioritize and schedule ship dates consistent with established/expected turnaround time
• Diagnosis and determine product fault
• Confirm rechargeable products meets charging specifications
• Create, file, and retrieve device history records for Hearing Instruments
• Communicate problems with incoming orders to appropriate personnel
• Distribute work orders to the appropriate departments
• Post process builds
• Invest shells to create a negative of the shell called “investment”
• Set up 3D printers (clean and prepare for the next batch)
• Match and sort shells/molds
• Run and Operate Laser Serial Number engraving
• Disassemble hearing aid
• DSA testing
• Read, comprehend, and adhere to written work instructions, SOP’s, etc.
• Follow verbal instructions from leaders and trainers
• Adhere to all safety policies and procedures and promote a safe work environment
• Meet attendance, quality, and productivity expectations
• Work in a dynamic, team environment, with flexibility to rotate responsibilities as required
• Maintain accurate documentation and records with integrity
• Attend required training and continuous learning opportunities as assigned
• Participate in and contribute to continuous improvement projects and initiatives
• Accomplish other duties as required to include cross training
• Perform repetitive tasks with a high degree of accuracy
• Maintain a clean work area
• Support the on-boarding/training of new team members as needed
• Read, Write, and Speak English
• Willing to help as needed
• Strong data entry/computer skills
• Read, understand, and follow written and verbal directions
• Ability to work in a fast-paced environment
• Maintain a high degree of accuracy and close attention to detail
• Perform repetitive movements
• Basic computer skills
• Strong basic math, word processing/data entry skills, written and verbal communication skills

Benefits

• GN offers a competitive benefits package, including health insurance, a 401(k) plan, and paid vacation and holidays.
• We offer fair salary, comprehensive benefits, and the ability to grow professionally.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees